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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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201 results found

  1. It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.

    3 votes

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  2. Can we change it so that when a tenant is in arrears it shows up red on the home screen and also on reports? Can we also make it clearer by putting DR beside it and when they are in credit put a CR beside it? It would make it easier for tenants to understand and for us to explain the report to them

    5 votes

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  3. When adding a new tenant, a pop-up box asks if you would like to create a new inspection. When you create the new inspection it is created under the name of the person who is logged in rather than the PM. It needs to have a dropdown option so you can select the PM at the time you are setting up the new inspection

    1 vote

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  4. The Daily Bank Reconciliation Summary when out of balance shows the 2 balances but does not show the difference between them both, so one needs to then work this out to see how much one is out of balance before then looking for the problem.

    2 votes

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  5. When a tenancy vacates, smoke alarms are checked between tenancies. In Tenancy Agreements, (we use TPS), we need to enter in the smoke alarm locations/type of smoke alarm/expiry date/new or used and date of checking the alarms and who has checked them. Tenancy Agreements for incoming tenants are generally prepared well in advance of a tenant vacating and this information is never available until just prior to the tenant moving in. We manually type this information for each new tenancy, that forms part of their Tenancy Agreement. I would like to see a simple report that can be printed, similar…

    1 vote

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  6. When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).

    When we print the report, it would be great if the properties stayed in alphabetical order.

    6 votes

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  7. It would be very helpful to have custom fields available for Suppliers. There are several types of information that we would like to store that are not currently covered in the standard fields under Suppliers.

    4 votes

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  8. Sometimes if there is a lot of work to be done, especially in a final, there is a big description on the invoice to on charge, but I can only fit 255 Characters. This is a pain as I have to go through it manually and try and edit it so it says the same thing but not using as many characters. if we could have this field allowing more characters, this would make it a lot easier.

    5 votes

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  9. Processing Invoices in Document Flow, when charging tenants, being able to choose 2 options to take the money from their trust. At the moment I can only choose one so have to manually assign to tenants invoice after it has been approved as we have Advance Water Trust and Deposit in Trust (if I remember - if I don't I have to clean the assignments up as I see them). Would be great if I could tick both and then I don't have to go back and assign manually.

    1 vote

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  10. Is there anyway to add a pet alert on the main page of the inspection app to alert me or any new property manager that pets are or not allowed at the property? Otherwise it is only in a tenancy agreement and note recorded anywhere for the future. Many thanks

    3 votes

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  11. Would be time saving & a great way to keep track, if when we enter the Supplier Insurance details & expiry date under the 'options' tab that the expiry date is fed to Dashboard as a 'Reminder' to chase up Insurance upon expiry date.

    3 votes

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  12. Some clients have requested that Palace integrates with Xero or Quickbooks to make it easier for tax purposes and for accountants to access information quickly.

    1 vote

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  13. Emailing invoices directly from the Works Order to the owner

    1 vote

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    Assessing  ·  0 comments  ·  Communications  ·  Admin →
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  14. Would love to be able to schedule emails to go out at a specific time and date (like outlook" so if you are working non traditional hours for whatever reason, you can schedule emails to go out during business hours or even to be able to schedule emails to go out to tenants at certain intervals in advance - exit emails, welcome emails etc.

    32 votes

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    Assessing  ·  2 comments  ·  Communications  ·  Admin →
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  15. If we have an option for a due date for invoices then have the reminder sent to PM if the invoice is due for payment or outstanding rather than getting notice from creditors.

    3 votes

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  16. mid month statement should be sent to the owners even though they are overdrawn. And along with the invoices

    5 votes

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  17. Would be great if we could archive (rather than delete) letter/ document templates that we are not using (but do not want to delete in case needed in future) to reduce number of 'current' letters we have saved under Document Templates

    11 votes

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  18. We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.

    7 votes

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  19. Add Work Order Button to Property Diary along the left side under NEW ENTRIES where Email, correspondence etc are

    4 votes

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  20. A lot of our owner groups have multiple owners (ie husband and wife, Trust, etc). It would be useful to allow the owners to have a login per person. It would also be useful to know which email or emails are currently active on the owner portal. If the email field is changed for the owner, this does not change the login to the owner portal.

    5 votes

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    Assessing  ·  1 comment  ·  Portals  ·  Admin →
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