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New Column on Tenancy Ledger to show Number of Days and Amount of Arrears

Rather than having to go through a tenant's ledger with them, it would be handy for tenants to have the number of days and amount of arrears displayed on the tenancy ledger, also perfect for property managers processing tenancy applications with ledgers from other agents using Property Tree. No need to go through every transaction in the ledgers if these are displayed, makes life easier.

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Lily Ristovski shared this idea  ·   ·  Report…  ·  Admin →
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Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded  · 

Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -


1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.


2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there. The rent arrears information would show rent only transactions and credits by default so that it had an easy to follow running tally of the rent arrears/days in arrears.


These additional options would be available when you are generating an individual tenancy ledger and gives you the choice of the information you want to see. Whether you want a full ledger, or you are wanting to see transactions only, or wanting to see rent arrears information to help explain details to a tenant etc. 

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  • Amanda Griffin commented  ·   ·  Report

    Would be wonderful if you could have a simple list of when tenants were in arrears and by how many days... makes references and court so much easier when everyone can understand a ledger...

  • Brian Seth commented  ·   ·  Report

    has this "died on the tree" - I hope not and I have just missed an update :-) Just spent ages explaining arrears, made worse that my workaround, the easier to understand "rent summary" applies the payment to the week it was made, so by paid date, Then I have to explain how it is actually the same result as the tenancy receipt which applies the payment to the next week rent is due as per the ledger.

  • Amy Skipper commented  ·   ·  Report

    The current ledgers are so hard to read, especially for tenants. Could you not make them customisable so we can get rid of the stuff that confuses everyone?

  • Brian Seth commented  ·   ·  Report

    Please make it easy for the tenant to understand - your second "arrears detail" is in the right direction as a ledger confuses the heck out of the tenant - AND make the column headings easy to understand please. ,,,but great idea and would save so much time as long as it is easy to understand when the tenant looks at it!.
    My current workaround is to print the "tribunal report" and screen shot the "Rent Summary from Start of Tenancy" - they can often figure where they missed a rent payment from that!

  • Property Manager commented  ·   ·  Report

    Agree with removing the balance column. Days in arrears is sufficient. The amount would be a bonus. Thanks

  • Shelley Baker commented  ·   ·  Report

    OMG I cant live without this feature. PropertyMe has it and once you have had the bells and whistles its hard to go back...

  • Shelley Baker commented  ·   ·  Report

    Please would you consider putting the amount of overdue days next to the week thats overdue. PropertyMe has this feature on the rental ledger and it saves so much time when doing references or checking ledgers as the hard work is done for you. On Property Tree rent ledger you have to look at each week and try and work it out. As a property manager its a big game changer

  • Rennae Tindal commented  ·   ·  Report

    Please keep the balance column and show a double sided ledger with the charges in the debtors column and the payments in the credit column with a running balance. You cant see the history of charges and payment at a glance. You cant see rental changes over long periods without going line to line.

  • Reception MPM commented  ·   ·  Report

    Why don't you somehow adjust the Part Payment column to be either a positive or negative amount and then add the number of days in arrears column to align with arrears amounts. At the moment the part payment often looks like the tenant is in arrears but they actually paid past that specific week end date.

  • Katelyn Spokes commented  ·   ·  Report

    Arrears amount & days would be great!! Are they removing any columns aside from the balance?

  • Cheyenne Russell commented  ·   ·  Report

    Both arrears amount and days in arrears please! Also keeping the balance column! :)

  • Karen Van Der Heyden commented  ·   ·  Report

    Both arrears amount and days in arrears!
    We love the balance column too, please keep it!

  • Sam Bedford commented  ·   ·  Report

    you need the balance column as well. A lot of tenants want to know how much in total they have paid.
    it also makes manually working out paid to dates when errors have been made a lot easier.

  • Merissa Broderick commented  ·   ·  Report

    Hi Angela, From our perspective just the amount of arrears recorded at the time of receipt would be fine but if there is a days column as well it wouldn't hurt. Thanks for looking in to this :)

  • Reception MPM commented  ·   ·  Report

    This would be fantastic to show the effective arrears on each payment/invoice line on the ledger so that it is easy for the tenant to immediately see when they have been in arrears for the whole of the tenancy even though they deny it. It would also be good to show it as a negative if they are always in front with their rent. At the moment, when I try to explain to people that they are behind with their rent, they don't understand the "part payment" column so if I can just say 2 days @ $50/day (or whatever) and it clearly shows that on their ledger then they can get themselves up to date

  • Maddy Cooper commented  ·   ·  Report

    The arrears column would be great! It would be good to simplify the ledger and remove the payer / who receipted the money from the ledger.
    This could be kept in the transaction history but would make the ledger easier to read.

  • Chloe Gibson commented  ·   ·  Report

    If possible, it might be handy to leave the balance column.
    If the arrears could be after that or have it underneath as a new row.

    I would also suggest showing the arrears on the rent receipts for the tenants to see that they are paying behind.

  • Katelyn Spokes commented  ·   ·  Report

    Yes - we highly vote for this!! I do feel that the MRI Property Tree ledgers have ALOT of unnecessary coloumns and it could be simplified, but this is a column that would make them easier to read.

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