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  1. 34 votes

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    Amanda Griffin supported this idea  · 
  2. 3 votes

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    Amanda Griffin commented  · 

    Auto communications based on a date trigger would be AMAZING!!! Smoke alarm battery checks to tenants, retic on, retic off etc or just a general - hey just touching base auto letter that can be triggered x days after tenants have moved into a property... By setting up pre-scheduled messages that are done on specific dates we could ensure more consistent and timely communication with tenants & owners... please bring this in as a general option under auto communications with an option to go to owner or tenant.

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  3. 80 votes

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    Amanda Griffin commented  · 

    This would be excellent - one at a time loading is quite frustrating and time consuming.

    Amanda Griffin supported this idea  · 
  4. 214 votes

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    Amanda Griffin commented  · 

    Or a CC option to include owner and tenant instead of having to copy and paste details.

    Amanda Griffin supported this idea  · 
  5. 302 votes

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    Hi Supporters, we appreciate your feedback on this suggestion. As the current Tenancy Ledger holds so much important information, we are scoping out a new rent arrears ledger option that will give you the information required in a clear simple format, making it easy to see/explain rental payments and arrears. Rest assured, this suggestion is of importance to us.

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    Amanda Griffin commented  · 

    Would be wonderful if you could have a simple list of when tenants were in arrears and by how many days... makes references and court so much easier when everyone can understand a ledger...

    Amanda Griffin supported this idea  · 
  6. 3 votes

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    Amanda Griffin supported this idea  · 
  7. 64 votes

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    Amanda Griffin supported this idea  · 
  8. 75 votes

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    Amanda Griffin supported this idea  · 
  9. 20 votes

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    Amanda Griffin commented  · 

    It would be great if owners could also be sent a link to upload manuals into the portal themselves as well as the property manager - especially if there was to be a designated area for these to be held separate to the property documents section - they can get lost in the mix.

    An additional option to be made visible to tenant for the individual or whole file access etc - ie: check box tenant access to manuals should be automatic unless checked off not the other way around.

    It would also be great to have a separate strata documents section for house rules / strata bylaws for that particular property also for tenants to have quick access to even if they are sent with initial leases etc.

  10. 56 votes

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    Amanda Griffin supported this idea  · 
  11. 7 votes

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    Amanda Griffin supported this idea  · 
  12. 51 votes

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    Amanda Griffin commented  · 

    Can you please add a CC or BCC button on work orders to send owners & OR tenants a copy of the work order when sending them - Currently you have to copy and paste the owners email addy - when doing a lot of maintenance requests this becomes time consuming and painfully tedious when you can already send a copy to "user" by checking that box... hopefully a simple fix :)

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    Amanda Griffin commented  · 

    Yes - this, a simple tick box for CC owner / tenant in the work order section would make our lives so much better! Please incorporate this.

  13. 115 votes

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    Amanda Griffin commented  · 

    Yes - this, if an owner/tenant agree to a periodical agreement for whatever reason the property remains on expired leases section and reports, there needs to be a button to tick for periodical leases and a separate report for properties listed as such.

    Amanda Griffin supported this idea  · 
  14. 33 votes

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    Amanda Griffin supported this idea  · 
  15. 10 votes

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    Amanda Griffin commented  · 

    Yes - and you should be able to amend bank details per property - not per owner so if they have 10 houses all the information can be amended individually without affecting the other. Got caught on one multi owner where 1 property had a change of payment details and we were not aware it changed the other property payment details - what a nightmare, we had to create the owner 3 times so they could have different payment details!

    Also each property should have its own individual statement not all included on one statement / report with a separation of properties in one place - you should have an option to have individual and collated information for multi property owners.

    Lost a multi property management as the owner absolutely hated the statements and portal for Property Tree!!! Ughhh

  16. 19 votes

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    Amanda Griffin commented  · 

    I think if compliance of any sort is added into the system there should be an automatic email triggered to be sent to the owner 30/60 days prior to the next due date - it should ask the owners if they are wanting to renew that particular thing and in the reply email if they say yes it should create a work order in the system to be sent to "xyz" contractor.

  17. 12 votes

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  18. 59 votes

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    Amanda Griffin commented  · 

    This would be great if it updated your calendar at the time you confirm the inspection/s including all inspections for that specific date in one calendar event for the time frames allocated on the notice.

    Or even an email to the PM with a reminder on the morning of the confirmed inspections - hey PM you have 5 inspections today - here is the list :)

  19. 48 votes

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  20. 13 votes

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    Amanda Griffin commented  · 

    Can you please enter in an automatic communication section for "Rent Reviews" that can be automatically triggered and sent to owners 2 months prior to the review date entered so owners can let us know if they want one or not. This would just free up time on reviews.

    Amanda Griffin supported this idea  ·