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  1. 30 votes

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    We would like to express our appreciation for all the feedback you've provided regarding the recent User Interface changes. Your insights are incredibly valuable to us as we strive to enhance your experience.

    We are actively monitoring your feedback and we are carefully considering each comment.

    We would like to get further insights into this feedback from a select group of customers. If you're interested in further discussion, please feel free to comment below.

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    Lily Ristovski commented  · 

    I really don't know how im going to get through the day like this, the changes are Horrid

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    Lily Ristovski commented  · 

    Did anyone ask for the interface to be changed? I'm sorry, but i don't like it. There is too much white, it is way too harsh and am finding it incredibly difficult to concentrate. If this is permanent, we'll have to source another provider due to already having eyesight issues and not wanting more. If you could kindly change it back, as there really was no need to change it in the first place. I would suggest if you're going to make such changes in future, please keep the people that use it mind, it would be nice to be consulted prior to any permanent changes with a choice of colour or if each user could choose their colour preference in settings. Though i will say, i prefer the interface colours from when we first started with Property Tree many years ago before MRI came on board.

  2. 14 votes

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    Lily Ristovski commented  · 

    This would be immensely helpful even on a desktop, I would like to take it another step further and kindly ask that when the chat box is opened it has its own lane like when you open the Need Help? tab on the right hand side. As the chat box covers the screen it is quite frustrating to have to constantly go in and out of the chat to follow instructions on what you're trying to do on the system. I'm actually surprised that there is not much feedback on this, hopefully it is something that is easily fixed as it would make life much easier.

    Lily Ristovski supported this idea  · 
  3. 134 votes

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    Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -


    1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.


    2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there.…

    Lily Ristovski shared this idea  · 
  4. 3 votes

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    Lily Ristovski shared this idea  · 
  5. 8 votes

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    Lily Ristovski commented  · 

    At times Owners have to deposit funds into the trust account for larger creditor invoices to be paid on time, it would be nice if the system could generate a receipt once payment is entered, rather than them emailing to check the funds have come through.

    Lily Ristovski supported this idea  · 
  6. 188 votes

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    Lily Ristovski supported this idea  · 
  7. 3 votes

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    Lily Ristovski shared this idea  · 
  8. 20 votes

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