1114 results found
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Option for Interim Statement
Have an option to create an interim owner statement without generating a statement fee, and without clearing the statement period.
14 votes -
Easier transparency on who applies payment withhold
Understand this can be seen if you go into the information audit.
It would be great if there were a better way to display this in future - on the profile. like how a note shows when it was put there.4 votes -
Ability to add Email Disclaimers
We'd like the ability to add email disclaimers that appear after the selected banner on auto communications, email templates and ad hoc emails
14 votes -
Storage limits for documents
Can the storage limit please be increased as it is not large enough to save an entry report in the renters document section or any document section for that matter. We are resulting to saving them on Google Drive..
27 votes -
Suspend fees for a certain period
Ability to suspend fees for a set period (like dates for automated communications). At the moment they have to be deleted and then added back in. Other option would be to $0 out the fees (which currently you have to delete them and re-add them later), if we can enter a $0 charge then we can report on this to check/alter
44 votes -
including effective arrears report for commercial
The ability to run an arrears report for Commercial using effective date as well as periodic the same as residential
9 votes -
Ownership/Tenancy Fees - attach a receipt
When charging fees to Owners or Tenancy need to be able to attach receipt (if applicable).
3 votes -
Owner's Held Funds - specific which invoice funds are held funds
The ability to specify the creditor/creditors for which the owner's held funds is for. So that when an amount is specifically held for a specific invoice, it doesn't allow that money to be used to pay other invoices that may be receive earlier than that specific invoice.
5 votes -
The ability to edit maintenance job emails before sending
The ability to edit work order emails at the preview stage.
22 votes -
Smoke Alarm Compliance
Need another section in the 'TYPE" dropdown field to say Both. We have some properties that have both Hardwired and Battery Smoke Alarms. At this point you can only pick on or the other. We have to use 'unknown' which is not correct and then makes our staff have to search for the last service report to check what is at the property.
7 votes -
Maintenance Notes
Once a note is entered against a maintenance job it would be good if there could be an indication that there is a note in there such as the same where it lists the number of pictures against the same maintenance job
33 votes -
apply signatures to receipt/document templates
Have templates saved with signatures so for example when receipts are issued, they are signed.
9 votes -
Update Property Types
With Property Types it would be great to have this list updated to include Villa please
14 votes -
Make re-occurring work orders for gutter cleaning, lawn mowing etc
Make re-occurring work orders for gutter cleaning, lawn mowing etc
7 votes -
Preview documents in the document tab
It would be very useful to be able to see each page in preview form of the documents uploaded into the property/owner/tenant card so we do not have to download each document to view it.
13 votes -
Recurring credit for commercial tenancies
It would be beneficial to be able to set up a recurring credit against rent or outgoings. This would better handle landlord incentives such as covid concessions and allow them to be recorded rather than just netted off against rent. The alternative now is to manually enter the credit monthly or net it off against the rent, losing the audit trail to some extent. The ability to categorise the credit type, similar to the way residential can, would also be beneficial.
21 votes -
internal communication
Have an area in communications for staff to communicate important information regarding the property/tenant so everyone can see what is happening, eg "advised plumber that the owner authorised replacement of hwu". Everyone can see that it has been actioned.
3 votes -
Sale anniversary
It would be great to have an option to add sale anniversary dates, so we can send communication out to owners with the potential of another sale down the track.
11 votes -
Tenant Download - Recently Processed Files
For annual audit purposes we need to be able to access Recently Processed Files further back than five months.
3 votes -
Easily preview Statements to check information before payments
We can view through the eye statements although it is not how they appear when being sent to an owner and too large to be able to check especially on a larger rent roll. Ability to send statements to agency like the Income and Expenditure Reports so we can accurately check statements prior to sending to the owners
27 votes
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