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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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208 results found

  1. When going to property inspections, the only option is to select all property managers or one at a time. I would like an option where i can select specific property managers at the same time (under the property manager drop down). Basically selecting some and not others (but not all). (Radio box format for selection)

    2 votes

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  2. Inspection reminder automatically sent when inspections are scheduled and again 3 days before inspection.

    9 votes

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  3. We are unable to remove tenants leaving a flatting situation if money has been receipted against them.

    10 votes

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    Assessing  ·  0 comments  ·  Profiles  ·  Admin →
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  4. When a user changes default settings ie selecting "All" instead of individual users that default should be able to remain and not change when you leave the screen.

    1 vote

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  5. There used to be Read Receipts available in Palace emails but this is no longer the case in Liquid. Given we are doing so much more online and not in person, being able to confirm a tenant has received an email, especially containing things like ingoing inspections reports etc, is pretty vital. At the moment we can show it was sent but not received, which is problematic at the Tenancy Tribunal. So, we'd like this feature put back in.

    35 votes

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  6. Similar to the Invoice Scanning system but with general documentation.

    I would see it working like this.

    You receive Important documents as supporting evidence OR a simple signed lease agreement.

    You would be able to scan it from your printer to documents@palace.co.nz

    It would arrive in Document Flow unmatched

    You would then have the appropriate drop down options for who emailed it and where it was to be allocated and group if required. (Attached)

    6 votes

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  7. Suggest that all invoices processed through Palace are stamped to show how this has been processed by the PM. This will prevent an owner paying a supplier twice when they receive their EOM payment, or questioning our office on a tenant charge awaiting processing from Bond. Our problem area is suppliers are receiving multiple double payments at EOM processing, we need to eliminate this headache as it is time consuming for all.

    2 votes

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  8. Simple - automatically import bank transactions (the same as many accounting providers such as Xero, MYOB, etc).

    6 votes

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