1217 results found
-
Pausing rent when property uninhabitable
When there has been an emergency incident at a property and its uninhabitable, it would be useful to have an option to pause the rent until repairs are completed. The only option atm is to credit the rent.
1 vote -
Maintenance Plus Tenant Contact Privacy Settings
It would be extremely beneficial to have a setting within Maintenance Plus that allows agencies to control whether tenant contact details are automatically included on maintenance work orders sent to tradespeople.
We have tenants who have explicitly instructed us that their personal contact details are not to be disclosed to third parties due to privacy and safety concerns. The current system, where tenant details are automatically populated on every maintenance task, creates a significant risk of agencies inadvertently breaching their obligations under privacy legislation or failing to comply with a tenant's expressed instructions.
Ideally, this would be configurable on a…
3 votes -
Export Bond Number in Business Insights
Ability to run a report on the Bond Number
1 vote -
Mail Merge Attachments
When reviewing “Link to an attachment” within Mail Merge templates, there is currently no list view showing which Mail Merge templates each attachment is linked to. This information only becomes visible when attempting to delete the attachment.
If you then want to review other attachments, you need to go back into the document, reopen the attachments section, and scroll back to where you were. This makes managing a larger number of Mail Merge templates and attachments unnecessarily time-consuming.
It would be helpful if:
The attachment list displayed which Mail Merge template(s) each attachment is linked to.
When a Mail Merge…1 vote -
3 votes
-
3 votes
-
Add a tenancy document-status checklist for departing tenants
When a tenant vacates, property managers need a clear checklist of documents and statuses to close out: final inspection, keys returned, bond, and any visa or residency paperwork where the tenant is relocating overseas. A built-in tenancy document-status checklist in Property Tree would help: one place to record each item, who confirmed it, and the date, with a reminder when an item is still outstanding. For managers guiding a tenant who needs to how to check visa cancellation status, a simple status view would avoid repeated emails and keep the vacate file complete. Please add a reusable checklist template…
1 vote -
Change pinned notes on profile to a bright red to flag there is a note - The blue is easily overlooked
To improve visibility, pinned notes on profiles should use a red colour rather than the standard blue PT colour scheme. This will ensure important information is immediately noticeable when accessing a profile.
2 votes -
expired links for owners
Quite a few of our landlords are contacting us advising that the links to statements for end of financial year and also invoices with statements are no longer accessible through property tree and the links have expired and we are having to resend documents, this is time consuming and looks unprofessional. Please rectify this for the future, landlords who have access to the portal should be able to access all their documents regardless.
1 vote -
Put approved/preferred contractors on to the tenants shell that then shows on their app with contact cards, etc.
Make it individual to each tenancy so we can link the contractors listed on their leases.
2 votes -
Anti Money Laundering
Australia is strengthening its Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regime, with major reforms (Tranche 2) starting 1 July 2026. These laws, overseen by AUSTRAC, require businesses to identify, mitigate, and report risks of illicit funds. New industries, including lawyers, accountants, and real estate agents, must implement AML programs and report suspicious activity. I recommend Property Tree creating another TAB in sales for this purpose.
5 votes -
sms
SMS communications should be able to come from the property manager's phone number. Alternatively, you should be able to divert the allocated phone number's phone calls to your office phone. Currently, if a client receives a SMS, when they call the number it is disconnected.
4 votes -
Automated residential rent arrears emails sent to property managers as well as tenants.
Property managers, be copied into rent arrears emails.
1 vote -
Forwarding emails & communications capabilities
System Enhancement Request – Email Functionality
The email functionality within the system requires significant improvement to support efficient property management workflows.
Currently, when managing correspondence within strata, owner, tenant and creditor profiles, there is no ability to simply forward an email together with its original attachments. Instead, users must manually copy and paste the email content, download each attachment, create a new email, and reattach the files. This can require 10-15 additional clicks for a task that should take seconds.
Key improvements requested:
Ability to forward emails directly from within the profile while retaining all original attachments.
Ability to reply…1 vote -
Lease Renewal Overdue field in Agora Insights
Lease Renewal Overdue field in Custom Dashboards in Agora Insights. We have rent review overdue but lease renewals and rent reviews don't always go hand in hand
2 votes -
Be able to "turn off" automatic communication (arrears) to individual commercial tenants
Be able to individually select commercial tenants who you do NOT want an AUTO COMMUNICATION - rent arrears letter to go to. Commercial tenants often have tailored payment plans, or waiting for something to trigger a full payment or "credits" that have not yet been created (examples only). It would be great if you could tick a box like we do for "Receive Invoices" or "Receive receipts" in the set up section.
Surprising how upset they get when they receive an email (auto or not)
7 votes -
Email thread
*Displaying the newest message at the top of the conversation by default.
*Clearly highlighting unread or new messages.
*Visually distinguishing the latest reply from previous correspondence.
*Providing clearer thread labelling and message hierarchy.
*Offering configurable conversation views (newest-first or oldest-first).1 vote -
Change the arrears messaging back to 6pm AEST
Change the arrears messaging back to 6pm AEST
1 vote -
communication
When filtering staff inbox in communication, would prefer the filter to remain in place view the communication Inbox, the filters have not saved and we need to assign the filters again.
1 vote -
on PT "Maintenance Job Search", bring in the creditor information from Bricks & Agent
You already bring in the job description & property but it would be good to be able to see in this report which creditor it actually belongs to as well. This way we can then run reports for specific creditors. At the moment, There is no easy way to do this because bricks & agent also doesn't have the function to export reports.
1 vote
- Don't see your idea?