Owner statement as a PDF instead of a link
Ownership Statements to send as a PDF attachment instead of a link in the email
Update: We are currently working on the ability to have Tenancy Invoices and receipts sent as PDFs as the first piece of this project. We will then be working on the other areas of Property Tree as a staged approach.
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Sam O'Neill
commented
The information behind a link can be changed at any time or the link can be "broken" at any time. This doesn't generally happen in well run companies, but if there was a legal dispute between owner and an agent, it would be possible for the agent side to break or alter the information behind any link.
In order to give owners more confidence that ownership statements cannot be altered I far prefer a statement to be sent as a PDF. That way the facts are frozen in time and if there was any dispute between agent and owner the owner would have a series of PDF's to present in court.
Also without any legal dispute you are also asking the owners to take an additional step to print out the link so that the information is frozen
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Amy Dudley commented
Any update?
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Jessica Batista
commented
Are we any closer to have this implemented? We have owners constantly reporting they can't open links. Whilst majority of the time it's a user browser issue, trying to explain that to an owner makes us look incompetent. Owner just wants to get a PDF they can open.
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Kiara Baines
commented
Hi Angela, is there any update on this? We have to manually send a lot of statements.
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Kori Sarich
commented
Issue ownership statements as attachments rather than links.
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Megan Herman
commented
Owners complain that the links are not always compatible and links dont work on their end have to constantly send in PDF format,
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Aqila Strahan
commented
This would be great for all items sent, as we have had a lot of owners and tenants (for invoices) having issues opening links due to firewall/security settings.
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Christina O'Farrell
commented
I am constantly being asked for a PDF version.
This would be great! -
Rebecca Jarman
commented
Owners request this all the time, this would be great!
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Jordan Mann commented
I have so many owners that request this one - it would save a lot of time for me to have them done automatically.
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Rebecca Moore commented
This would be great, creditors and owner request this all the time.
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Bec Jordan commented
This would be great, creditors and owner request this all the time.
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Natalie Fel commented
This would be great, creditors and owner request this all the time.