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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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194 results found

  1. It would be very helpful to have custom fields available for Suppliers. There are several types of information that we would like to store that are not currently covered in the standard fields under Suppliers.

    4 votes

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  2. Add Work Order Button to Property Diary along the left side under NEW ENTRIES where Email, correspondence etc are

    4 votes

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  3. currently it defaults to ALL tenants including vacated. We hardly look at that vacated tenant arrears so it should default to current tenants and if we want to choose vacated we can select that manually. Thanks :)

    4 votes

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  4. Useful to know if the owner prefers to be texted / emailed / phoned on work number / mobile number / home number, In Rest it shows a *

    4 votes

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    Ready for Votes  ·  0 comments  ·  Profiles  ·  Admin →
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  5. When something goes wrong, we get a pop up box saying error, but it gives no information, this must be frustration to the support team when we report it and it is frustrating to us. Can it have some information inside it please

    4 votes

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    Ready for Votes  ·  0 comments  ·  Profiles  ·  Admin →
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  6. It would be great if when typing your inspection and looking back through the inspection photos you have taken if you could click on the photo and arrow through them instead of having to open each photo in a new tab to view it full size.

    3 votes

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  7. It would be great if we can highlight the inspection reports to show different colours for different levels of repairs that need to be done. e.g red would be urgent work required, orange needs to be done but can be addressed later, and green would be that nothing needs to be done, or the past repairs have been actioned.

    3 votes

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  8. Add the inspection report to the Landlord Portal

    3 votes

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    0 comments  ·  Portals  ·  Admin →
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  9. It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts

    3 votes

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  10. Doing tenant invoices via document flow. When tenant has a credit available you are able to use the credit against the invoice.
    Currently the invoice is still send out to tenant showing the full amount even if the credit has been used.
    Can it be set up that when invoice is process in document flow and credit is used , the invoice sent to tenant shows the amount and the credit used and what the balance owing is after the credit has been used.

    3 votes

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  11. Would be awesome if there was a space for us to pop in the date a heatpump was serviced so we can set up a reminder. There is no place for this currently.

    3 votes

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  12. I would like to submit a idea to have a option of moving a email from a property diary to either owner diary or tenant diary. Sometimes we send emailsf from the incorrect diary and it would be useful to be able to "move" from one diary to another.

    3 votes

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  13. would it be possible to put on the dashboard the type of tenancy (including the contract date), and when the last rent increase was put through?

    3 votes

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  14. When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)

    Can this be sorted so not shown going forward please

    3 votes

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  15. Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bottom.

    3 votes

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  16. Part payments to Suppliers - would be good to be able to make a part payment for an invoice of any rent that is sitting against the property to the supplier. and then can pay the balance at a later date.
    This can be useful when short a, ie today me $65 for just over a $1k invoice, and want to keep goodwill with your suppliers on paying the bulk without having to annoy owners for extra funds or wait another week for rent payment.

    3 votes

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  17. Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?

    3 votes

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    Assessing  ·  0 comments  ·  Communications  ·  Admin →
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  18. Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.

    3 votes

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  19. It would be great if once a property inspection is downloaded if the photos could be easily reordered (eg drap & drop method common in many apps). - Is there a way this could be done? Apologies if already suggested

    3 votes

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  20. All the merge document fields should be in custom views for owner/property/tenant

    3 votes

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