152 results found
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Property Expense report showing hidden transactions - remedy
When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)
Can this be sorted so not shown going forward please
3 votes -
Auto reply working 100% including @Gmail addresses
Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?
3 votes -
Finding draft emails quickly
Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.
3 votesHi Monique,
I agree with this! Which is why, in 2024, as a part of our Global search, we'll tap into diaries and make 'finding' things a little bit easier :)
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Bulk changing of work order status
Work orders that are still saying 'Quote Requested' or 'Work in progress', but are long processed or done through TAPI. In TAPI they are closed off, but in Palace they remain 'open' and it is cluttering up Palace. It would be great to have the option to bulk-change the statuses of these in Palace rather than having to go through each individual work order manually!
3 votes -
Delete multiple images at once in an inspection.
It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.
3 votes -
Email Invoices to owner directly from Works order
Emailing invoices directly from the Works Order to the owner
3 votes -
Change the way Keepbacks show on an owner statement. Show the actual Keepback amount required and not the amount that is currently kept back
Change the way Keepbacks show on an owner statement. Show the actual Keepback amount required and not the amount that is currently kept back as this confuses the owners
2 votesHi Supporters
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Two factor approval or verification for Bond Refunds lodged through Palace before being submitted to MBIE
To ensure accountability and accuracy with the bond refund financial transaction, it would be beneficial to have the option to have any Bond Refunds actioned through Palace, verified or approved by a second party before lodging with MBIE.
2 votesHi Supporters
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mobile device
To be able to open MRI Palace on a mobile device, such as a phone or a tablet, and have it formatted correctly so you can actually see it without the text overlapping etc.
2 votesHi Supporters
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breadcrumb
When clicking back in the breadcrumb, it takes user back to the search screen instead of the tenant/owners relevant screen
For example
Home > Tenancy > EditWhen clicking Tenancy, it goes back the search screen, instead of the Tenant's tenancy screen. It becomes frustratingly annoying when needing to move fast in the system.
2 votesHi Supporters
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Bulk email with individual rental ledger per tenant
Be able to send an email to multiple different twnnats/ properties with their own rental ledger attached so that when you email regarding rent arrears you can email all tenanst at once with their individual rental ledger attached.
2 votesHi Supporters
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Dashboard to have Outstanding Invoice Tab
Like how we have Rent Arrears, Rent Increase etc information on dashboard it will be amazing to have outstadning invoice information as well. It will make PM work really easy.
2 votes -
Owner or Supplier email reply to work orders be filed in relevant property diary.
Owner or Supplier email reply to work orders to be received and filed in relevant property diary. Currently, email reply to work order is stored in Owner/Supplier diary on being received. Would be more efficient for access and tracking if in relevant property diary, especially when multiple properties under one owner
2 votes -
Task Manager - Notify user(s) of update.
A lot of my workmates need frequent updates from me (I manage maintenance, but they manage the relationship with the tenant).
If I am assigned a task in Task manager, I'd love a function where I could select another staff member to be notified of particular updates to that task.
ie. Notify on edit. Notify on state change (to do/ in progress/ pending/ done). Notify on date change.
2 votesHi Supporters,
The Product Team are reviewing your suggestion
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Task Manager - Simplified view/ Minimize cards to title.
I'd love to be able to see more tasks on a single screen without scrolling so I can get a more complete picture of what's on.
I propose a 'minimize' button, or 'simplified view option' that removes the description from the card so it just shows: Title, Entity, Due date, priority.
*You could also remove the 'Priority tag' (High/ Medium/Low) and simply highlight the top of each card with the respective colour (red, blue, green, white)
2 votesHi Supporters,
The Product Team are reviewing your suggestion
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Task manager - Toggle workflow view
The Task Manager is great, but it can get overwhelming if you have a number of individual tasks and a few workflows going.
Possible solutions:
Toggle workflow view.
(so you can only see tasks that DONT belong in a workflow.)Collapse Workflows.
Include a collapse button on Workflow cards. When pressed all tasks associated with that workflow disappear except for the one you clicked (which then turns a different color or has a big "+" in the title so you know there are associated tasks.2 votesHi Supporters,
The Product Team are reviewing your suggestion
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To show the owner sort code in the email reference for statements so the owner can be identified when replying to the email
To show the owner sort code in the email reference for statements so the owner can be identified when replying to the email
2 votes -
leisa@elderstoongabbie.com.au
Would be great to customise the Receipt - Tenant Multiple section of the transaction screen so it could be set up more specific for our office (eg. have one box as Receipt (other)(ledger) instead of having to click on the drop down and select it everytime we need to receipt to Tenant Invoice Credit.
2 votes -
Automatic Age Update in Extended Details
In a tenant's profile, under the Extended Details link, the Date of Birth doesn't automatically update the age according to today's date. One has to go into the calendar and manually click on the birthdate to update the age.
Could an automatic update be incorporated to reflect a tenant's current age whenever we open the Extended details link or open the their profile?
This is especially key information for those of us working in the social housing sector where a tenant moving onto Superannuation at age 65 may require some adaptations to the tenancy or to their rent.2 votes -
Inspection Reports
- To enable photo viewing scrolling (users currently need to select and close each photo individually) -Both thumbnail and expanded photo display sizes made larger to view more clearly. -History of digital inspections contained within a single owner profile page. E.g if you created 4 digital inspections, links to all inspections be available to owners for easy reference (possibly with a 12 month expiry?). -A download button so owners can download a PDF version. -Photos and order to be in the same order as what is submitted on app
2 votes
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