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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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208 results found

  1. 3 votes

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  2. Ability to send inspections directly from the Palace inspections app

    3 votes

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  3. Can we attach more than one file once from Palace?

    3 votes

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  4. Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?

    3 votes

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  5. Would it be useful if Palace offered the option to Hold back Management Fees + GST within bulk ledger payments for fees taken from rent - where the Tenancy or Guest (Holidays) have not commenced yet?

    3 votes

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  6. Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.

    3 votes

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  7. Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.

    3 votes

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  8. Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves

    3 votes

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  9. It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.

    3 votes

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  10. When "checking out" a key, can we have a field that allows us to put in a note of who we have issued the key to. e.g. Contractor, and their contact details, etc. This will be very helpful so all PM's in the office can see who has the key and why.

    3 votes

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  11. It would be very helpful to have custom fields available for Suppliers. There are several types of information that we would like to store that are not currently covered in the standard fields under Suppliers.

    3 votes

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  12. If we have an option for a due date for invoices then have the reminder sent to PM if the invoice is due for payment or outstanding rather than getting notice from creditors.

    3 votes

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  13. To ensure suppliers have the required compliance before allocating work and to enable us to monitor where insurance or licences are expiring. Add in the supplier edit screen fields for this information and add merge fields to be able to report off.

    3 votes

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  14. It would be great if you had to remove the key from the system before you archived a property. At the moment you cannot archive a property unless the key is checked in, but unless you have actually removed the keys from your key cupbaord and given them back to the owner when we go to generate a new key we often find there are keys hanging up on that number already and then you have no idea what the keys are for and they end up in the bin.

    3 votes

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  15. When loading a new supplier it would be good to be notified if bank account number is not entered like when you load a new owner

    3 votes

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  16. When tenants pay for water (in the office or over the phone), we have to go to the transaction history to generate a copy of the receipt. There is now "download report" option as there is when rent is paid so we can print a receipt.

    3 votes

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  17. Be appreciated if when doing a manual multiple receipt, the tenant information shown was similar to that when processing a receipt via Bank import. i.e. I am about to pay the final rent to vacate for tenant, plus ,money towards an invoice, but on current screen can not see confirmation of the rent owed to vacate. Either need the summary at the top or the extra tab like the Receipt Rent has

    3 votes

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  18. Would be great if you could move (drag) items around in the diary so they follow each other in a logical order eg if an owner accepts a quote via email and you activate the work order then drop everything else into the diary from outlook that related to that work you could shuffle them into the correct order

    3 votes

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  19. In the Property Custom Views, we can currently choose the NEXT INSPECTION DATE for one of the columns.

    We would be able to get a much better and more user friendly report to have the LAST INSPECTION DATE if this was available to choose from. Can we please get this added as it comes up in the standard Inspection report, so must be available.

    3 votes

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  20. If a Work Order is completed, then it should show up under the Closed Work Orders rather than the Current Work Orders when you filter them.
    When you are tidying up the database, its annoying to have these WOs still showing up.

    3 votes

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