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MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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120 results found

  1. The Task Manager is great, but it can get overwhelming if you have a number of individual tasks and a few workflows going.

    Possible solutions:

    Toggle workflow view.
    (so you can only see tasks that DONT belong in a workflow.)

    Collapse Workflows.
    Include a collapse button on Workflow cards. When pressed all tasks associated with that workflow disappear except for the one you clicked (which then turns a different color or has a big "+" in the title so you know there are associated tasks.

    2 votes

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  2. Hi,

    I’m setting up my Dashboard to get the best use and value from it. I’ve noticed that the Rent Review chart currently displays a blue graph for properties that are 30 days from their rent review date.

    Since legislation requires 60 days’ notice before a rent increase, this isn’t particularly helpful. Is there a way to adjust the chart parameter from 30 days to 60 days—or ideally, to 67 days? That would give me about a week to send out the notice to tenants after completing the review.

    I hope that makes sense.

    Kind regards,
    Liam

    2 votes

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  3. when doing a receipt tenancy invoice and (eg: water payment), the receipt could automatically be sent to the tenant.

    currently you got to spend 5 minutes going into transactions, history, find the transaction, download, sign it, take a screen shot, crop and send them their copy. its very long winded.

    2 votes

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  4. To show the owner sort code in the email reference for statements so the owner can be identified when replying to the email

    2 votes

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  5. Would be great to customise the Receipt - Tenant Multiple section of the transaction screen so it could be set up more specific for our office (eg. have one box as Receipt (other)(ledger) instead of having to click on the drop down and select it everytime we need to receipt to Tenant Invoice Credit.

    2 votes

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  6. To be able to filter or view the Diary for a property that includes Owner Diary and Tenant Diary.

    2 votes

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  7. In a tenant's profile, under the Extended Details link, the Date of Birth doesn't automatically update the age according to today's date. One has to go into the calendar and manually click on the birthdate to update the age.
    Could an automatic update be incorporated to reflect a tenant's current age whenever we open the Extended details link or open the their profile?
    This is especially key information for those of us working in the social housing sector where a tenant moving onto Superannuation at age 65 may require some adaptations to the tenancy or to their rent.

    2 votes

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  8. Hazard Default Comments toggle on work orders default set to yes - this would ensure that this important information is always passed on to contractors and not inadvertently missed.

    2 votes

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    • To enable photo viewing scrolling (users currently need to select and close each photo individually) -Both thumbnail and expanded photo display sizes made larger to view more clearly. -History of digital inspections contained within a single owner profile page. E.g if you created 4 digital inspections, links to all inspections be available to owners for easy reference (possibly with a 12 month expiry?). -A download button so owners can download a PDF version. -Photos and order to be in the same order as what is submitted on app
    2 votes

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  9. It would be handy if you could edit the supplier bank account from the online file as part of end of month. i.e. new supplier added and to be paid but bank account number not entered so if we had the option to edit/add bank account number before processing payment file this would avoid having to pay the supplier manually or going into the supplier, making and saving the necessary changes and re-creating the online file.

    2 votes

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  10. When we activate an owner to have access to the Client Portal, we receive an email but it currently does not have any identifying information in the email as to which owner or property it relates to.

    Please have an identifier included in the email.

    2 votes

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  11. When starting a Workflow, please allow us to select one Entity (A specific Tenancy, Property or Owner) at the top and have the associated tasks in the workflow automatically populate the Entity box with the relevant Entity based upon the templated Entity Type.

    2 votes

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  12. Integrate with MYOB

    2 votes

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  13. Is it possible under agency view to show mobile number as well as landline

    2 votes

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  14. It would be great if there was an API POST request so that you could upload transactions into Palace using API. This would be especially helpful with water invoices. I have water invoices that download automatically into Sheets. And I would be able to fully automate the process were there an API Post request possible for uploading transactions. I wouldn't need to manually go through selecting Supply charge on water invoices. Hopefully you can implement this

    2 votes

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  15. Would be nice to be able to export owner report to excel rather than PDF.

    2 votes

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  16. Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.

    2 votes

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  17. Have the ability to add a hyperlink to text within the Property, Advertising text box, so when published to the likes of Trade Me, there is a clickable link within the advert.
    Eg, link to a viewing booking page or company website

    2 votes

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  18. You can see the Bond receipt under Tenant transactions - Other amounts, but you cannot currently see when the bond was paid to Tenancy Services.

    2 votes

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  19. When we send invoices through to palace to document flow, quite often some invoices do not arrive in palace. As we are sending 20 - 80 invoices at a time and only 2-5 invoices to not show up. There is no easy way of knowing what has not shown up in Palace and we are unaware that invoices are missing until we receive a reminder notice from the supplier. It would be great if an email failed to reach palace there was an auto reply that the message failed to send.

    2 votes

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