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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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198 results found

  1. Auto find bank and branch from the account number.

    Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?

    4 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  2. Need to be able to export Property Inspection report as an excel spreadsheet or have field added to custom views of Inspection freqeuncy ple

    Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;

    4 votes
    Assessing  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  3. phone numbers in diary entry

    Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.

    4 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  4. 'Lock' on work order

    Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves

    4 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  5. Custom Fields for Suppliers

    It would be very helpful to have custom fields available for Suppliers. There are several types of information that we would like to store that are not currently covered in the standard fields under Suppliers.

    4 votes
    Ready for Votes  ·  0 comments  ·  Configuration and Users  ·  Admin →
    How important is this to you?

  6. Add Work Order Button to Property Diary

    Add Work Order Button to Property Diary along the left side under NEW ENTRIES where Email, correspondence etc are

    4 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  7. Can we default rent and invoice arrears list to CURRENT tenants ?

    currently it defaults to ALL tenants including vacated. We hardly look at that vacated tenant arrears so it should default to current tenants and if we want to choose vacated we can select that manually. Thanks :)

    4 votes
    Ready for Votes  ·  0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  8. Field to indicate owners preferred method of contact

    Useful to know if the owner prefers to be texted / emailed / phoned on work number / mobile number / home number, In Rest it shows a *

    4 votes
    Ready for Votes  ·  0 comments  ·  Profiles  ·  Admin →
    How important is this to you?

  9. Error pop up boxes to have some information

    When something goes wrong, we get a pop up box saying error, but it gives no information, this must be frustration to the support team when we report it and it is frustrating to us. Can it have some information inside it please

    4 votes
    Ready for Votes  ·  0 comments  ·  Profiles  ·  Admin →
    How important is this to you?

  10. Tenant invoice credit document flow

    Doing tenant invoices via document flow. When tenant has a credit available you are able to use the credit against the invoice.
    Currently the invoice is still send out to tenant showing the full amount even if the credit has been used.
    Can it be set up that when invoice is process in document flow and credit is used , the invoice sent to tenant shows the amount and the credit used and what the balance owing is after the credit has been used.

    3 votes
    Ready for Votes  ·  1 comment  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  11. Owner Portal - Display

    would it be possible to put on the dashboard the type of tenancy (including the contract date), and when the last rent increase was put through?

    3 votes
    Gathering Requirements  ·  0 comments  ·  Portals  ·  Admin →
    How important is this to you?

  12. Property Expense report showing hidden transactions - remedy

    When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)

    Can this be sorted so not shown going forward please

    3 votes
    Gathering Requirements  ·  1 comment  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  13. part payment

    Part payments to Suppliers - would be good to be able to make a part payment for an invoice of any rent that is sitting against the property to the supplier. and then can pay the balance at a later date.
    This can be useful when short a, ie today me $65 for just over a $1k invoice, and want to keep goodwill with your suppliers on paying the bulk without having to annoy owners for extra funds or wait another week for rent payment.

    3 votes
    Ready for Votes  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  14. Auto reply working 100% including @Gmail addresses

    Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?

    3 votes
    Assessing  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  15. Finding draft emails quickly

    Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.

    3 votes
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  16. All the merge document fields should be in custom views for owner/property/tenant

    All the merge document fields should be in custom views for owner/property/tenant

    3 votes
    Ready for Votes  ·  0 comments  ·  Dashboard and Custom Views  ·  Admin →
    How important is this to you?

  17. Notice Period Calculator (or other date calculator added too)

    Could a section with a calculator for dates be added. Would be helpful when issuing 2 strike notices, 14 day breach notices or 90 day notices.

    It would need to account for service times.

    I can see a simple add date, ie todays date, request service days as a whole number and then it calculates ie 28 days, 63 days, 90 days etc etc

    3 votes
    Ready for Votes  ·  0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  18. Company name or Legal Entity Name as a field rather than using the last name field

    There is currently no field under the owner details for company name or legal entity name under which the property was purchased under. We normally need this important detail for our Tenancy Agreements. As a work around, we use the 'Last name' field for the company name. Any third party API that is linked to Palace collects this last name as the field for the owner. Technically speaking, there should be a separate field for the contact name/Owner name and a separate field for the company or trust name that the property was purchased under.

    3 votes
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  19. Mid month statements - preferred default for statements to be issued at the mid-month, owner payments

    3 votes
    0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  20. Delay the delivery of a message

    Offer an option to delay the time an email is sent

    3 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?
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