208 results found
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SMS Replies in diary do not show phone number
When there are multiple tenants, it would be useful to see the phone number the SMS reply has come from displaying in the diary.
9 votes -
Some kind of acknowledgement in the diary to show what item you were just in.
When you open up say an email on the second page of any diary the system does not take you back to where you were and instead takes you back to the top of the diary with no marker or highlight to show which email you were just in. If you are going back and forth through the diary you have to remember the date or title to find it again but would be so much quicker and easier if it highlighted where you were or have just been. This would help a lot when you are printing off paperwork…
9 votes -
Work Orders - Able to manage Deposits but stay open
When processing a works order the PM only wants to pay a deposit for the work to begin. There should be a option you can have a deposit payment made on the original Works Order. When the final invoice is to be paid the works order is still open and can be edited with the final payment.
9 votes -
Add auto sms function for inspections
Inspection reminder automatically sent when inspections are scheduled and again 3 days before inspection.
9 votes -
Alert pop up on inspection app ( healthy and safety) ( notes for inspector )
Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.
This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??
8 votes -
COMPANY NAME IN SUBJECT LINE IN OWNER EMAIL TEMPLATE
We have received multiple calls from owners verifying that the EOY summaries were in fact sent by us. The subject line in the email does not contain our company name and owners are suspicious given the warnings about spam and hacking.
I inserted the Company Name in the monthly statement subject line some months ago which resolved this. The subject line on the EOY summary cannot be edited. It would be good if the Co name could pull through to the subject line or that this could be edited.8 votes -
Inspection Import
Inspection Date Report
When we schedule inspections for the month so what we need is a report that shows the date the last inspection for that property was actually completed (i.e. the date that displays on the first page of the inspection report).
8 votes -
Tenant portal
For sustainability, can we please request a tenant portal so that large files can be saved from the diary to the tenant portal such as initial inspection report/move in documents. Apologies if this is already an idea in progress.
8 votes -
Integrate / Sync with Google / Outlook Calendar
All reminders / inspections etc, to integrate with our Google / outlook calendar so that we can see on our calendar what's coming up for the day, including Routines, Reminders / Alerts / Due maintenance
8 votes -
Warning - Reversals
We need to have some kind of warning 'pop up' if you about to reverse a transaction number that has already been revered.
Perhaps a warning also when reversing a supplier payment that has already been paid (ie actually paid out of the bank - included in a bank upload)
8 votes -
Supplier remittances to show pending invoices
It would be fantastic for the supplier remittances to show invoices that have been entered but are pending/unpaid awaiting funds the way the landlord statements do so that when they get paid they don't call/email asking whether invoices have been received they can see that they are received & entered awaiting funds & it stops us having to generate the unpaid invoices report to send to them if it just included on the bottom of the remittance
8 votes -
Ability to send owner statements from the main admin email (not the PM's)
We prefer our statements to be sent to owners from our team running all the accounts side of things, so our OA's.
8 votes -
font size & style
Being able to change the font size and style in the whole document all at once, rather than have to change all the sections NOT including merge fields separately from each merge filed. This is a bug, surely!
7 votes -
Option for owner remittances to be switched off for individual owners
We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.
7 votes -
Outstanding invoice arrears SMS amount is merged at total owing, it should merge with what is overdue
Currently the invoice amount merged from palace is for ALL the invoices but it should just be the outstanding invoices. I have to override the amount manually which takes up time and defeats the purpose of having the amount merged in first place.
7 votes -
Add the property managers name to the 'Tenancy' screen that lists tenants
If a tenant calls, or we are trying to find which property manager the tenant belongs to, rather then search the tenant & then have to go to the property to see who the property manager is, if an extra column could be added naming the property manager, then we would have tenant, property & property manager visible on one screen
7 votes -
Additional owner tab
Would be good to have a second owner tab, same as additional tenants. This will allow landlord names to be reflected correctly in merge documents
7 votes -
Mid Month Statements Sent to Alternate Email
Mid month statements sent to the owners alternate email as well as primary.
7 votes -
joe@crockers.co.nz
When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.
6 votes -
6 votes
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