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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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201 results found

  1. Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    8 votes

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  2. Inspection Date Report

    When we schedule inspections for the month so what we need is a report that shows the date the last inspection for that property was actually completed (i.e. the date that displays on the first page of the inspection report).

    8 votes

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  3. If a tenant calls, or we are trying to find which property manager the tenant belongs to, rather then search the tenant & then have to go to the property to see who the property manager is, if an extra column could be added naming the property manager, then we would have tenant, property & property manager visible on one screen

    8 votes

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  4. Would be good to have a second owner tab, same as additional tenants. This will allow landlord names to be reflected correctly in merge documents

    8 votes

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  5. Mid month statements sent to the owners alternate email as well as primary.

    8 votes

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  6. It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts

    7 votes

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  7. It would be great if there was a feature within Palace for setting up triggers so that an action occurs after a specific event? For example, when a tenant is added, a reminder is sent to a designated staff member to charge the letting fee and monthly recurring admin fee.

    7 votes

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  8. It would be great if we could change the colours and fonts of the statements/reports that we export, so they can align with our company's brand.

    7 votes

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  9. When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.

    7 votes

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  10. We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.

    7 votes

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  11. Be able to select multiple inspections (say all inspections from a certain day) and send them off in bulk to owners - rather than individually which is VERY time consuming

    7 votes

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  12. Simple - automatically import bank transactions (the same as many accounting providers such as Xero, MYOB, etc).

    7 votes

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  13. Can we please bring back the end date showing next to the tenancy when completing a "Tenancy -Invoice Details" - (currently only shows "Date Started" dates) this could help prevent potential double up/incorrect charge or help prompt calculation of correct usage for water for example if there is yet to be a current tenant.

    6 votes

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  14. Currently, when a property manager is archived and a new PM takes over, ALL the old PM's Diary entries are changed to reflect the new PM's name, including all the posts done before the new PM was even on the scene. Please fix this!!
    The challenges this can create within a team not being able to accurately see who entered a given post are frustrating. Also, it has legal ramifications - ex. when we go to Tenancy Tribunal, and the posts outlining the interactions with a tenant are attributed to the wrong PM...
    It would be a massive improvement to…

    6 votes

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  15. Ability to send inspections directly from the Palace inspections app

    6 votes

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  16. Ability to search phone numbers, email addresses, additional tenants etc..

    Prob been suggested a million times lol

    6 votes

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  17. Tenant statement - We would like to be able to send our tenants statements every 3 months, showing the rent received, rent status and any Invoices paid and/or overdue. A simple statement is all that is needed, all current reports show a bit to much information a snap shot of the three month period would be fantastic.

    6 votes

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  18. Photos are quite hard for owner to see in their report. Other software programs produce bigger clearer pictures.

    6 votes

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  19. When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).

    When we print the report, it would be great if the properties stayed in alphabetical order.

    6 votes

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  20. The Palace inbox has an archive button within the inbox area, but none within an individual email. To archive and email after reading it, you need to click back, find the email, and then archive it.

    An archive button within each individual email would remove this back and forth.

    6 votes

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