208 results found
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Work Order / Invoice Expense
Can we change the Expense when entering a work order / invoice into Palace. Eg. our plumber is entered in as Plumbing Repairs, but if he installs a Hot Water System, then we need to change the Expense to Install Hot Water, but this can't be done until we go into the Transaction / History and change it there. There is no where to change it when doing the Work Order or entering the Invoice.
1 vote -
Include User Name who receipted funds on Trust Receipts
Include user name of person who receipted funds on Trust Receipts. We do not print receipts in general however it may be an issue for our auditor. At present if we were to generate a receipt from transaction history then we would have to print out and sign. If the user who processed the receipt was identified in the space for the signature that would be useful. Especially if you do proceed with the idea for generating and sending receipts after processing.
1 vote -
Increase or control minimum password length
Having minimum 8 characters and no multifactor/2factor is not secure enough for a platform that stores customer identity information such as passports and drivers licenses. We should be able to control the minimum password length for our organization.
1 vote -
When entering details for "Transaction Entry - Invoice Supplier" it would be better if the address is shown rather than just the Owner.
When entering invoice details for "Transaction Entry - Invoice Supplier" it would be better if the address is also shown rather than just the Owner. Surely the invoice is being lodged against a property, and some owners own several properties.
1 vote -
Add Policy number text box to insurance
Add in a Policy number text box to the insurance area under the options tab in the property so this can pull through to agreements generated in other software.
1 vote -
Autofill address details from street number and name
When entering a new address into Palace, Palace can look up a street name and postcode, but mysteriously leaves the suburb and city blank. Surely it can add these in automatically?
1 vote -
Bank account digits
Is there any way we can add more than 15 digits for bank accounts - We are having a few issues with accounts now having more digits and dropping one number is sending payments to wrong accounts.
1 vote -
Tenant Invoice charges -Option in Dashboard to NOT email to tenant
Is there anywhere we can tick/untick when processing a Supplier invoice via Dashboard- and we need to tenant charge- so that the tenant does NOT receive the tenant invoice via email (e.g they will be paying invoice from bond refund as discussed - however some tenants forget & pay us anyway when they get emailed the tenant invoice!) The option to untick 'email tenant' is available when we do Tenant charge via transactions screen but can't see this option when doing invoices via Dashboard.? Thanks !
1 vote -
Dashboard > Invoice tab
Add the property keep back this month field as a new column beside the Owner Balance column in the invoices tab under Dashboard.
1 vote -
Property - Options - Extended Features
Property - Edit - Options - Extended Features
At times 'Extended Features' are created, either in error or are not to be used again.
Can we have the option to delete - as we can add but not delete1 vote -
Option to add PM when creating a new inspection on a new tenancy
When adding a new tenant, a pop-up box asks if you would like to create a new inspection. When you create the new inspection it is created under the name of the person who is logged in rather than the PM. It needs to have a dropdown option so you can select the PM at the time you are setting up the new inspection
1 vote -
Move the Month End Button
The Month End button is directly under the Reconciliation button and is difficult to undo if you accidentally hit it. It would be good if it was at the bottom of the page so is less likely to be hit unintentionally.
1 vote -
A Report showing the Smoke Alarms information used between tenancies
When a tenancy vacates, smoke alarms are checked between tenancies. In Tenancy Agreements, (we use TPS), we need to enter in the smoke alarm locations/type of smoke alarm/expiry date/new or used and date of checking the alarms and who has checked them. Tenancy Agreements for incoming tenants are generally prepared well in advance of a tenant vacating and this information is never available until just prior to the tenant moving in. We manually type this information for each new tenancy, that forms part of their Tenancy Agreement. I would like to see a simple report that can be printed, similar…
1 vote -
2 options (Water trust and Deposit in trust) to allocate to tenants invoice when charging
Processing Invoices in Document Flow, when charging tenants, being able to choose 2 options to take the money from their trust. At the moment I can only choose one so have to manually assign to tenants invoice after it has been approved as we have Advance Water Trust and Deposit in Trust (if I remember - if I don't I have to clean the assignments up as I see them). Would be great if I could tick both and then I don't have to go back and assign manually.
1 vote -
Intergrate with Vero or Quickbooks
Some clients have requested that Palace integrates with Xero or Quickbooks to make it easier for tax purposes and for accountants to access information quickly.
1 vote -
Email Invoices to owner directly from Works order
Emailing invoices directly from the Works Order to the owner
1 vote -
Add description to "Bonds Held Report"
Would you please consider bringing in the description on the "Bonds Held Report" as well just so that if the payment has been allocated on a different date than the actual payment date, it will help us to calculate the 23 working days time frame more accurately?
1 vote -
Inspection Import Report
When the inspection report has been uploaded to Palace, could be able to saved as inspection report in property diary, so the auditor will be easier to generate the property diary report basic on inspection report. and easy to find out how many inspection report has been uploaded successfully and sent to the owner before end of the month.
As inspection report could be deleted by anyone from import list.1 vote -
Function to be able to archive 'Document Template' letters in Palace
It would be great if we could archive letters in Palace (Document templates) in case needed in future so can reduce the amount of 'current' letters/ document templates in Palace (without having to delete these completely)
1 vote -
Add Correspondence button under Edit drop down
Add Correspondence button under Edit drop down screen by the property list where email, sms & diary are
1 vote
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