Skip to content
← Property Tree

How can we improve Property Tree?

Property Tree: Portals

Categories

Owner and Tenant Portals - Post your feedback

Hi Supporters! We're wanting to refresh the Owner and Tenant Portals and invite you to comment below any feedback regarding this. What do you like or dislike about the current Portals? Is there additional information that you'd like to provide to your Owners and/or Tenants? All previous Portal suggestions have been noted for this project.

98 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

AdminAngela Sutton (Admin, MRI Software) shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Kate Lawson commented  ·   ·  Report

    We need the portal messages to be integrated in with communications. It is too much to have this separate. It's another place to have to look!

  • Melanie Griffiths commented  ·   ·  Report

    That we can chose what can and cannot been seen and done. For us we would not want renters to change routines in the system

  • Sallena Mason commented  ·   ·  Report

    we need to be able to access what the owner and tenants can or can not see .
    we need access to what they would see on the screen when they log in.
    when an owner ask me where can i find the invoices i just make it up then email them a copy from our one drive.

    we also need easy access to turn on and off access to the portal to tenants and Owners

  • Sonja Major commented  ·   ·  Report

    Owner Portal from one of our Landlords - drop down selection button available next to the graphical display area to allow the display of one

  • Robyn Organ commented  ·   ·  Report

    It would be very helpful for portal messages to be visible against the tenancy or owner. It would also be very helpful for these to be 'completed' so they drop off once they are read or actioned.

  • Fiona Binev commented  ·   ·  Report

    It is important to have the control to share what is shown on the Owners Portal. There should be a function in PT, to switch information shown off/ on for owners, or tenants

  • Lea Ropata commented  ·   ·  Report

    Our owners would like to be able to see how much bond in being held for their tenancies, when they view details through their owner portal.

  • Georgia Seeney commented  ·   ·  Report

    I would love to see a change of colour for when the Tenant or Owner has joined the portal. That way the Property Manager can know which way they can communicate with them.

  • Eliza Cosgrave commented  ·   ·  Report

    Currently owners that have multiple properties have to choose which property they are after from a drop down menu on the owner portal, we would like this to be updated so that the dashboard has easy access and an overview of their full portfolio so they don't have to go through individual properties via the drop box.

  • Eliza Cosgrave commented  ·   ·  Report

    Owner Portal - owners that have multiple properties to have a clearer overview of their whole portfolio on the dashboard. Currently any multi owners have to use the drop down to go through each property. I have received feedback where on their dashboard they would like to see a brief overview of everything so they don't need to go into each property.

  • Jennifer Allen commented  ·   ·  Report

    Have the option to prevent tenants changing an inspection date through the portal. Our PMs have sometimes only found out on the day of the inspection that the tenant has changed the day in the background.

  • Kim Rosser commented  ·   ·  Report

    Please as this would save heaps of time.

  • Kim Rosser commented  ·   ·  Report

    Remove the ability for renters to change the routine inspection days or times via the portal comms. Once this has been removed we would be able to turn on the auto reminder comms without any renters input. Thanks

  • Elyse Lamprill commented  ·   ·  Report

    I would love to see maintenance turned off from the owner portals, or an option to turn this off.

  • Kirra Brain commented  ·   ·  Report

    I would love to see maintenance turned off from the owner portals, or an option to turn this off.

  • Nicole Smith commented  ·   ·  Report

    I would love to see maintenance turned off from the owner portals, it is confusing for them and is time consuming to try and explain. Also, only show portal messages relevant to the pm, not the whole company in the inbox.

  • Naomi van Schie commented  ·   ·  Report

    turning maintenance off on the owner portals would be a great idea!

  • Kelly Eastwood commented  ·   ·  Report

    I would love to see maintenance turned off from the owner portals, it is confusing for them and is time consuming to try and explain

  • Alex Collins commented  ·   ·  Report

    Have an option to select what an owner can see in the portal e.g option to turn off maintenance detail/view in owner portal

2