Emails sent to have "opened" and/or "read" time stamped status
It would be extremely helpful in tribunals or regarding any communication discrepancy to have this feature attached to emails sent so you can see whether the recipient has received and opened the email (also including a time and date stamp).
Kylee Mitchell
shared this idea
We're pleased to advise that this feature has been released! You can now see the opened date/time for emails that are sent from Property Tree in the Communications History. This information will appear in the status details column, if you cannot see this column by default, use the three dots menu to select it to appear. Thanks for helping us make this happen.
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Leigh Johnson
commented
Is there anyway this can be put onto each tenancy communication rather than have to search communication history
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Narelle Etchells
commented
The function was available on Console Cloud. Showed when emails were read.
Really important as we need to know that emails are read for back up purposes
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Kim Nguyen
commented
Please have it on for us. So we have evidence.