Settings and activity
28 results found
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1 vote
Deme Kioukas
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59 votesDeme Kioukas
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24 votesDeme Kioukas
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18 votes
We are pleased to advise that we have released workflow automation for lease renewals and rent reviews today! Further automation development is currently in progress for vacating tenancies. We'll let you know once that has been released.
An error occurred while saving the comment Deme Kioukas
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27 votesDeme Kioukas
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An error occurred while saving the comment Deme Kioukas
commented
The current workflow automation has an issue with duplicate triggers when using separate workflows for periodic and fixed-term leases.
Periodic workflows are triggered by the “Rent Review Date”, while fixed-term workflows are triggered by the “Lease End Date”. However, fixed-term leases can also have a rent review date (for reporting purposes), which causes both workflows to trigger for the same tenancy.
This results in duplication and unnecessary workflow actions.
It would be really helpful to have a trigger option specifically for periodic (expired) leases only, or the ability to better distinguish between lease types within workflow conditions to avoid overlap.
An error occurred while saving the comment Deme Kioukas
commented
1) It would be helpful to show the number of "Comments or Notes" under each task in a work flow. Such as a column showing the activity level, for instance if there is 2 comments, it would appear as "2" and prompt the individual to click into the task and check the notes.
2) Ability to tag other user's in this comments section.
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10 votes
If using the communication platform, we are working on allowing new portal messages into the inbox.
Deme Kioukas
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10 votesDeme Kioukas
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146 votes
An error occurred while saving the comment Deme Kioukas
commented
Please release this feature! I can't believe it hasn't been done. Now with the communications section, its super important for each user to set their own signatures.
Deme Kioukas
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149 votes
An error occurred while saving the comment Deme Kioukas
commented
Agree with the below :) This would better reflect the outstanding lease renewals that need to be actioned.
Deme Kioukas
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41 votes
New Owner and Tenant Portals are currently in development, including App access for both Owners and Tenants. This development includes the ability to filter documents
Deme Kioukas
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4 votesDeme Kioukas
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118 votesDeme Kioukas
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78 votes
We are pleased to advise that new Owner and Tenant Portals are now in Development! This will be accessible on both web and Apps for Owners and Tenants. We'll let you know once this is available for EAP and general availability.
An error occurred while saving the comment Deme Kioukas
commented
Make it customisable, option to turn off portal messaging and maintenance portal. Some agencies use different software for maintenance/communications.
An error occurred while saving the comment Deme Kioukas
commented
Some agencies use other software for maintenance. We would like to start using the tenant portals but they would give the option for tenants to submit repairs through the portal and this is stopping us from using it.
Can we please make the portals more customisable for the agencies? E.g. turning off maintenance portal/ portal messaging. These should be optional features.
Deme Kioukas
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67 votesDeme Kioukas
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108 votesDeme Kioukas
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240 votes
Thank you for all your feedback on what type of items you'd like to track against Creditor Compliance. We're pleased to advise that we are currently finalising details with our development team on this feature and we'll let you know when development starts.
Deme Kioukas
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71 votes
Update: We are currently working on the ability to have Tenancy Invoices and receipts sent as PDFs as the first piece of this project. We will then be working on the other areas of Property Tree as a staged approach.
Deme Kioukas
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12 votes
We're currently looking into replacing the links in emails sent from Property Tree with attachments (across the product - statements, invoices, receipts, work orders etc). We'll let you know once this goes into Development.
Deme Kioukas
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19 votes
An error occurred while saving the comment Deme Kioukas
commented
Second this! Its super important, and been getting more and more complaints from tenants about it. If we can add payment details onto the invoice or even be able to add it into the automated communication when we send the reminders (as a merge field).
Deme Kioukas
supported this idea
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216 votesDeme Kioukas
supported this idea
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The current workflow automation has an issue with duplicate triggers when using separate workflows for periodic and fixed-term leases.
Periodic workflows are triggered by the “Rent Review Date”, while fixed-term workflows are triggered by the “Lease End Date”. However, fixed-term leases can also have a rent review date (for reporting purposes), which causes both workflows to trigger for the same tenancy.
This results in duplication and unnecessary workflow actions.
It would be really helpful to have a trigger option specifically for periodic (expired) leases only, or the ability to better distinguish between lease types within workflow conditions to avoid overlap.