Settings and activity
20 results found
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115 votes
Deme Kioukas
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117 votesDeme Kioukas
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142 votesDeme Kioukas
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76 votes
We are pleased to advise that new Owner and Tenant Portals are now in Development! This will be accessible on both web and Apps for Owners and Tenants. We'll let you know once this is available for EAP and general availability.
An error occurred while saving the comment An error occurred while saving the comment Deme Kioukas
commented
Some agencies use other software for maintenance. We would like to start using the tenant portals but they would give the option for tenants to submit repairs through the portal and this is stopping us from using it.
Can we please make the portals more customisable for the agencies? E.g. turning off maintenance portal/ portal messaging. These should be optional features.
Deme Kioukas
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55 votesDeme Kioukas
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73 votesDeme Kioukas
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230 votesDeme Kioukas
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67 votes
Update: We are currently working on the ability to have Tenancy Invoices and receipts sent as PDFs as the first piece of this project. We will then be working on the other areas of Property Tree as a staged approach.
Deme Kioukas
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11 votes
We're currently looking into replacing the links in emails sent from Property Tree with attachments (across the product - statements, invoices, receipts, work orders etc). We'll let you know once this goes into Development.
Deme Kioukas
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17 votes
An error occurred while saving the comment Deme Kioukas
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Second this! Its super important, and been getting more and more complaints from tenants about it. If we can add payment details onto the invoice or even be able to add it into the automated communication when we send the reminders (as a merge field).
Deme Kioukas
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324 votes
Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.
Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?
Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).
In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,…
Deme Kioukas
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190 votesDeme Kioukas
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302 votesDeme Kioukas
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302 votes
Hi Supporters, we appreciate your feedback on this suggestion. As the current Tenancy Ledger holds so much important information, we are scoping out a new rent arrears ledger option that will give you the information required in a clear simple format, making it easy to see/explain rental payments and arrears. Rest assured, this suggestion is of importance to us.
Deme Kioukas
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4 votesDeme Kioukas
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13 votes
An error occurred while saving the comment Deme Kioukas
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Allowing the user to change the body of text when sending off a routine inspection to the owner would be very helpful
Deme Kioukas
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66 votesDeme Kioukas
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124 votesDeme Kioukas
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190 votes
We're pleased to advise that this is currently in Development alongside being able to advertise your properties online. We'll let you know once it's been released!
Deme Kioukas
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222 votesDeme Kioukas
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Make it customisable, option to turn off portal messaging and maintenance portal. Some agencies use different software for maintenance/communications.