191 results found
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Print badge at Interzones
It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.
2 votesHi Matthew,
Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.
Thanks
Karl
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QR Posters Incorporating Title and logo
When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks
1 voteThanks for your suggestion, we will open this up for votes.
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Pause time during inductions
Add a pause time feature in the course builder.
Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.
1 voteHi Nitishka,
Thanks for your suggestion. We will take it into consideration when planning induction improvements and open this up for votes form the community.
Regards
Karl
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Dashboard Filters
It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.
2 votesHI Paul,
Thanks for this. We will open this up for votes and review this along with other planned dashboard improvements in the future.
Regards
Karl
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Email reply to On Pass and/or questionnaire
We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.
On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.
1 voteHi Rebecca,
Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.
As for allowing visitors to reply to the message, we will leave this open for votes from the community.
Thanks
Karl
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Total visitor number per location in people presence reports
Suggestion from customer account:
It would be beneficial to view the cumulative number of visitors on a given day across all sites within the People Presence report. The infographic shows a good view of the cumulative number of visitors at a single site on a given day, however, the report view only gives a very detailed look. It is a highly manual process in Excel to show the cumulative number of visitors on a given day/month across multiple locations.
It would be helpful if the report included a total visitors figure for the selected date range, and for the 'All…1 voteAmanda has reached out with additional information regarding this request so I've updated the description and reopened it for votes.
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ID scanning Mobile/Tablet all in one
Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.
3 votesHi Chris,
Thanks for your feedback. We will open this up to the wider community for votes.
Thanks
Karl
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New trigger placeholder for pre-registered visitors "match.expected_sign_in"
"match.expectedsignin" is not currently available in our placeholder list. This will be useful to create a trigger when a new pre-registration is done,
The trigger sent a mail notification to admin staff so they are well aware, and they can arrange a for necessary arrangement for incoming visitors in advance1 voteHi there,
Thanks for your request. We will open this ticket up for votes from the wider community and bring it forward for discussion with stakeholders.
Thanks
Karl
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Contracts Trigger - Deny access if contractor org has no contract
Create a new trigger rule that can detect if a contractor organization has no contract on file.
Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.
It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.
3 votesHi Chris,
Thanks for your suggestion. We will open this idea up to the wider community for votes.
Thanks
Karl
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API - Add Policy Type and Policy Registered endpoints
API insurance update required - Policy Type and Polcies Registered
Hi Team
As we have more customers doing more integrations, we require more access to data through the API
OnLocation API does not support reading the Contractor Insurance settings, which is a significant issue.
Can we please ask for the inclusion of the following through the API
Insurance Policy Types, including audience and Insurance Policies Registered5 votes -
More general name search
It would be great if when people try to sign in as an employee or a contractor that if the name entered doesn't exactly match anyone in the system that is shows similar names as selectable suggestions. I find for example people like "Michael Black" might be entered in the system as "Mike Black" and then they are not able to sign in even though they are set up.
1 voteHi Jasmine,
Thanks for your feedback. We have plans to improve the kiosk search experience and will take this into consideration during scoping.
Regards
Karl
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Onpass customization
Onpass customization
We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.6 votesThank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.
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Automation & Occupancy Settings - Add Exclusion Rules for Contractors
Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.
It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.
For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…
5 votesHi Chris,
Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.
Thanks
Karl
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batchprint
Can you make is possible to batchprint pre-registered visitors badge passes? Add it like a feature to activate so its not on as default. We have a customer that print up to 100 passes at the time and they dont like to manually click out every pass.
best regards
Andreas2 votesHi Andreas,
Thanks for your suggestion. We can see how being able to print visitor passes in bulk for a large event would save a lot of time. We will investigate this and add it to our roadmap.
Thanks
Karl
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Have different certification notification periods per certification - currently can only have one setting across all certificates
Have different certification notification periods per certification - currently can only have one setting across all certificates
3 votesHi Lenore,
Thanks for your idea. We will open this up to the wider community for voting.
Thanks
Karl
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Allow selection of all locations in a group when running a people presence report
We have multiple groups in our business and each of the groups have multiple locations. Currently you are not able to select all (or multiple) locations in a group when running a people presence report. If this function could be added it would be easier than running multiple reports.
4 votesHI Vicki,
Thanks for your feedback. We will take this into consideration when planning future reporting improvements and open this up for votes form the community.
Regards
Karl
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Certificate expiry
Have an expiry period on a certification itself, much like inductions. E.g. First Aid cert entered in the Cert manager is given an validity period of 1yr. So any first aid certs uploaded for people automatically alert based on ValidFrom date entered. I know there's the ValidTo date on each uploaded cert, but this is pretty error prone and it would be a good reference for people to know that the cert is only valid in our eyes for 1year before they need to renew.
3 votes -
Sign in improvement, having a ".com" Keybaord Macro / Button when caputring email address
To improve sign in speed / optimisation, it would be really helpful to have a keyboard button for ".com", when entering in the visitors email address.
3 votesHi Steve,
Thank you for adding your idea.
Could you please let us know what kind of Kiosks devices you are using for sign-in e.g., touch screen PC, iPad etc.
In the meantime we will be opening this for wider community Voting.
Regards,
Vindya
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Implement so you can see who are signed in on onlocation mobile app
Make it possible to see who is signed in on the onlocation mobile app. Do it as an administrator feature
2 votesHi Andreas,
I am pleased to tell you that this feature is in development and will be released very soon. Employees with the Sign in/out manager and/or Reports Manager user roles will have access to a new area called 'On-Site Insights' where they can look up who is currently signed in at their locations. Stay tuned for future updates.
Regards
Karl
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Signin/signout Method Notification.
Sign in/out method notification. To be able to alert the host what method the visitor used to sign in/out. As we have a high volume of visitors for security reasons to know who has to be signed out manually.
1 voteHi Ayesha,
Thanks for your input. We will open this up to the community for votes. In the meantime, I would like to share a suggestion. If you enable the 'Zone Selection' basic question for visitors and tick 'host notification' then the visitor arrival notification should include the name of the access point the visitor signed in through. If your kiosks each use a different access point you will know exactly which one they used. Hope that helps.
Thanks
Karl
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