169 results found
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New/better platform for building inductions
I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.
8 votesHi Rebecca,
Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.
Regards
Karl
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Enable Silent Printing (Edge Browser)
Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.
Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.
Benefits:
Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.
Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.
Scalability: Supports high-volume locations with multiple kiosks without…
1 vote -
Create an option in the platform to be able to alert a response team. First aid responder, spill response, etc.
in the main app or mobile app be able to summon or dispatch First aid responders or Spill responders to a location. Those individuals would have that role "first aid" or "spill response" and once activated they would get a text telling them "First aid" or "spill" with a location.
1 vote -
Add a Multiple Visitor easier
Please add "Save and ADD NEW" button.
With current solution if you add multiple visitors you need to click three (3) times to get back to to adding a new. Doing this with 10 - 40 people is very time consuming.2 votesHi Michael,
Thanks for your idea, I'll bring it to the team for review. In the mean-time I will open this up for votes.
Thanks
Karl
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triggers in API
More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.
This request is to make Triggers available through the API
10 votesHi Peter,
Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.
Thanks
Karl
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Attachment Option to Custom Questionnaire “Add Option” Field
In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.
It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.
Example Use Case:
A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.
Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.
Proposed Enhancement:
Add…1 vote -
Induction Management - course notifications
To have the ability to specify both the location and the recipient of the pass/fail notification would be a valuable enhancement.
1 vote -
Enable Vertical Scrolling for Inductions on Android Devices
Description:
06831312: When viewing an induction on Android devices, the content does not allow vertical scrolling, users can only scroll side to side. This occurs across browsers as long as its Android and prevents users from reading or completing longer induction content.The same inductions work correctly on iOS devices, where full vertical scrolling is supported.
Suggested Enhancement:
Optimize the induction viewing interface to support vertical scrolling on Android browsers, ensuring consistent behavior across all mobile platforms.1 vote -
Delivery settings - send notification to contractor.
If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.
2 votesHi Jessica,
Thanks for your suggestion. We will discuss this improvement with the team and open it up for votes.
Thanks
Karl
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Fix the multiple visitor adding excel
The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.
1 voteHI Michael,
Thanks for the feedback. We will open this up for votes.
Thanks
Karl
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eloise.baxter@stgeorges.org.nz
Add drag & drop function to all modules that allow attachments
1 vote -
Archive inductions
It would be great to be able to archive inductions, that are no longer active, instead of all inductions always showing. We need to be able to keep old inductions, as evidence, so archiving would be fantastic. Thanks
1 vote -
Inductions via QR Code
Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks
1 vote -
QR Posters Incorporating Title and logo
When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks
1 vote -
Induction poster contractor sign in
The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.
3 votesHi Jasmine,
Thanks for the suggestion.
We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.
In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.
Thanks
Karl
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Add “Once per Day” frequency option for Acknowledgment Notices
06748934 : Location > Important Notice
Current Behavior:
Acknowledgment notices can currently be configured with two frequency options:Each time the person signs in/out during the Published Period
Once only during the Published Period
This means users either:
Must acknowledge the notice every time they move between zones (time-consuming), or
Only acknowledge it once, even if the notice remains published for several days.
Customer Feedback:
Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance…1 voteHi Jenny,
Thanks for your suggestion.
I'll take this tot eh team to investigate and will open this up for votes form the community.
Regards
Karl
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Pause time during inductions
Add a pause time feature in the course builder.
Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.
1 voteHi Nitishka,
Thanks for your suggestion. We will take it into consideration when planning induction improvements and open this up for votes form the community.
Regards
Karl
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Dashboard Filters
It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.
2 votesHI Paul,
Thanks for this. We will open this up for votes and review this along with other planned dashboard improvements in the future.
Regards
Karl
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Print badge at Interzones
It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.
1 voteHi Matthew,
Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.
Thanks
Karl
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Email reply to On Pass and/or questionnaire
We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.
On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.
1 voteHi Rebecca,
Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.
As for allowing visitors to reply to the message, we will leave this open for votes from the community.
Thanks
Karl
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