191 results found
-
Drop Down for Names
Description:
Request to have a drop-down selection for employees and contractors. Users would start typing their name and see matching options appear. For contractors, the company they work for could be displayed; for employees, job title or home location could help differentiate between similar names.Current behavior is limited due to name visibility restrictions and privacy settings, similar to how visitor or contractor lists work when selecting a host.
Suggested enhancements include:
Reference: Navigate via the kiosk to View the list after entering 1–3 characters.
In Advanced Settings, leverage employee/contractor list privacy controls to allow filtered dropdowns.
Optionally, show a…
4 votes -
Allow Induction Certificates to Be Sent to a Contractor's Secondary Email Address
Currently, induction certificates are only sent to the contractor's primary email address. It would be beneficial to have the option to send the induction certificate to a contractor's secondary email address as well.
This would provide more flexibility for contractors who may use a different email address for receiving certificates, records, or compliance documentation, and help ensure certificates reach the intended recipient without requiring updates to their primary email details.
Reference: 07263208
1 vote -
Allow Dashboard to Filter by Access Point instead of Only by Site/Location
Suggestion:
Currently, Dashboards can only be configured to display people presence information at the location (site) level. We have received customer feedback requesting the ability to create dashboards for a specific Access Point rather than the entire site.
Customer Use Case:
A customer has multiple access points configured within a single site (e.g., Reception, Engineering, Operations, Construction, Tourism) and would like a dashboard that displays only the people who have signed in through a selected access point.For example:
Site: Bargara Road Office
Access Points:
Bargara Rd Reception
Bargara Rd Engineering
Bargara Rd Operations
Bargara Rd Construction
Bundaberg TourismThe…
1 vote -
Event Workforce Inductions
Implement a streamlined, QR code–enabled induction platform that allows all event workforce personnel to complete their required induction quickly and efficiently, without the need for pre-registration.
Workers can access the induction by scanning a QR code—either sent in advance or available on-site prior to venue entry—ensuring they are informed of key requirements such as evacuation procedures, health and safety expectations, and site-specific protocols.
Upon successful completion, each individual is issued a unique, personal QR code, which can be scanned at entry points to verify that their induction has been completed. This enables real-time visibility of inducted personnel on site and…1 vote -
Allow Changes to OnLocation Mobile Date Format
Allow the app user to switch date format to mm/dd/yyyy in the OL mobile app. The current default is dd/mm/yyyy. It doesn't update to match the account profile when changed to the US standard format.
1 vote -
Enable OnScan Photo ID Capture During Visitor Sign-In on iPad Kiosk
Description
While we are aware that OnScan is currently designed for staff-driven ID capture primarily because kiosk devices like iPads do not have the camera quality or validation controls needed to reliably confirm ID documents this design creates challenges for certain customer environments. The expectation in most organisations is that IDs are visually checked by reception or security staff to ensure authenticity, which is why the product requires staff involvement rather than visitor self-service.On the customer side, however, this approach is not always workable. At one location, Photo ID is still being captured manually on paper during kiosk sign-in.…
1 vote -
Flexibility to send induction links through whatsapp App and push notification
The higher use of the SMS feature is for sending inductions links to contractors, most of the peoples uses social networks instead of email, as the most of them would not review their email, our customers uses SMS to share the inductions links; WhatsApp would be an excellent option to receive inductions links.
2 votesThanks for your suggestion. We are hoping to roll out wider support for push notifications in the future. In the mean-time we will leave this open for votes.
Thanks
-
Multi Language for OnEvac
OnEvac could really use more languages or options for sending out SMS to users in their own language. When doing an evac it is important that the users understand the SMS they get, and if they don't read english they will not evacuate.
1 voteHi David.
Thanks for your suggestion.
We will investigate how we can better support multiple languages during an evacuation. I believe a limitation we have encountered to date has been with recognizing the 'SAFE' response to messages at the SMS provider level. I'll open this up for votes form the community.
Thanks
Karl
-
a report showing a log on employee entries
a report showing which employee has added or changed a contractor organisation, insurances, members, certifications and licences etc.
1 vote -
Contractor Portal 2FA for Third parties
When providing access to the Contractor Portal to third party users, it would be helpful to be able to enable a 2FA for additional security such as sms or email verification code alongside the password.
3 votes -
Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
4 votesHi Matthew,
Thanks for your suggestion. We will open this up to votes and are planning a block of work on pre-authorizing contractors later this year.
In the mean-time, did you know you can create a custom questionnaire that allows contractors to upload certification details when they sign in at a kiosk? Here is the helpdesk article: https://helpdesk.whosonlocation.com/hc/en-us/articles/7015216918297-Ask-employees-to-provide-certification-details-during-sign-in
Regards
Karl
-
Access OnEvac Reports Directly on Mobile Devices
Summary / Issue:
Currently, OnEvac reports can only be viewed via desktop for users with the Reports Manager role. During an evacuation, managers may not have access to a PC or desktop, making it difficult to quickly verify the safety status of employees, visitors, and contractors on-site. The existing mobile workaround (logging into OnLocation in desktop mode on a phone) is not practical or user-friendly in an emergency.Actual Result:
Reports are only fully accessible on desktop. Mobile access is limited, and viewing detailed information requires a cumbersome desktop-mode login on a phone. Performance may be slow, and only the…2 votes -
watchlist for Contractors to stop contractors signing in as visitors
Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?
1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.
2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.
18 votes -
Automatic Sign In and Out Options
Hello Team,
We are an educational institution and during term break we don't have our teaching staff onsite unless they are coming for something specific. Is there a way that Automatic sign in and out options can be paused for sometime rather than deleting them. Depending on the staff profile, we have conditions applied to the automatic sign and out and it would be good if we can put a pause to them.
Kind Regards,
Nancy1 vote -
Retroactively Sign In a Visitor
On several occasions, we have visitors/contractors who came onsite but didn't sign-in or forgot to do so, for whatever reason and was let in by staff.
It wasn't good. It will be great if the onLocation system allow us to retroactively sign these people in after they have already here or have left site, if we know their details. This will allow us to at least have records of their present for future reference. Thanks.2 votes -
Triggers Settings
In Triggers, we use this to send text messages to people who are still signed in. At one site, we have multiple zones, one of which is a Hostel that people stay at over night. It would be good to have more configuration options for the Triggers so that we can configure it to only send text messages to those outside of this zone.
1 voteHi Olivia,
Thanks for your feedback, I take it you are currently using the 'Time - triggered at a specific time' trigger?
That does not currently support zone based trigger rules, and we will consider implementing this.
In the mean-time as a workaround you could use the Visitor/Employee/Contractor overdue trigger set to fire at a time elapsed after sign in e.g 12 hours. The overdue trigger does currently support specifying a zone in the trigger rules.
Thanks
Karl
-
SOS more functionality for responders
When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
At the moment you have no record or who responded to the alert at all.
Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App6 votesThanks for your feedback.
We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.
Thanks
Karl
-
Exclude Off-Site Employees from OnEvac Completion Percentage
Description: 06718300
When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.Problem to Solve:
Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…4 votesThanks for your suggestion,
The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.
Thanks
Karl
-
Multi-Column Sorting in People Presence Report
Current Behavior:
The PPR currently supports sorting by a single field only (e.g., Department or Full Name).
When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.
This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.
Requested Enhancement:
Add support for multi-level sorting in the People Presence Report.
Example use case:
User first sorts Department A–Z.
Then sorts Full Name A–Z within each department group.
Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department…
3 votes -
Ability to have a personal email address for employees
We have employees who dont have a work email address and want them to be able to complete elearning induction. Being able to select an alternate email would be really useful in much the same way as members.
1 vote
- Don't see your idea?