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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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206 results found

  1. When receipting to a tenancy, it would be helpful to be able to see what held funds the tenancy has available and also have the option to apply some or all of these held funds to their rent and/or invoices during the receipt process. This would save having to go back to the tenant later and doing a separate step to allocate tenancy funds.

    70 votes

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  2. We've noticed that when held tenancy funds are applied to rent (e.g. after a bond claim), receipts are not sent to tenants, as they would be if it were a direct rent receipt.

    It would be great if this could change so that it's more transparent about how the funds are being used.

    11 votes

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  3. We have multi owners who just see that they have received a payment in their bank statement. Several have asked if the property address can appear there so they know which one the payment is for. It is not currently possible to configure this.

    4 votes

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  4. My idea is to change the rent arrears day from the day the rent is due to the next day as the Residential Tenancies Act NSW 2010, states that the rent is due on or before the day it is due. So, if the tenant pays their rent on the day it is due, they are not one day in arrears and they shouldn't be showing as they are in arrears.

    33 Payment of rent by tenant
    (1) A tenant must pay the rent under a residential tenancy agreement on or before the day set out in the agreement.

    By…

    2 votes

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  5. Having the flexibility to set a payment date when rental providers request monthly payments only without specifying a specific amount.

    3 votes

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  6. 10 votes

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  7. When paying selected creditors (and not all) apparently it will pay ALL outstanding creditors irrespective of due dates. Which means entered instalments for Council rates will not work. This needs fixing as we are a large agency and need to pay statutory rates and taxes weekly - not all creditors - just statutory rates and taxes.

    2 votes

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  8. On the Pay Ownership screen:
    It would be great to have the ability to sort the column of ‘PAY AMOUNT’ in order, so all the owner's with missing payment details (displayed as ‘No Payment Info’) are grouped together for easy identification.
    Currently, they are not always listed/sorted in order.
    It's not very user friendly having to export the grid as a CSV, set filters to sort and identify any missing payment info.

    12 votes

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  9. Currently when an ownership profile and bank details are set up, Property Tree does not allow for unusual percentage distributions to owners when there are multiple owners.

    For example, if there are 3 owners with equal ownership of the property and each has different bank account details.

    Currently Property Tree accommodates 2 decimal places.
    - Owner 1 - 33.33%
    - Owner 2 - 33.33%
    - Owner 3 - 33.34%
    Total 100%

    The problem with this is that certain Trust set ups do not allow for this inaccurate percentage distribution.

    This 0.01% difference makes a difference especially when there is a…

    9 votes

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  10. List the tenants ORIGINAL lease start date when adding a tenancy invoice when creating a creditor invoice - helpful for water usage

    5 votes

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  11. 6 votes

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  12. It would be great to have an alert on the tool bar that tells you when you have items in invoice genius, important for when you don't use it every day and someone is trying to communicate with you.

    2 votes

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  13. Ability to have water meter readings automatically updated on the property profile when processing water usage tenancy invoices through Invoice Genius.

    Invoice Genius can process water usage from eBills with the tenancy invoice description reflecting the meter readings. However, this does not currently feed through and update on the water usage section of the property profile. This should be automated where the meter readings are updated on the property profile once the water usage is invoiced.

    115 votes

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  14. Increase invoice field description to be longer than string with a maximum length of 255. Alternatively add a message with clear instructions automatically limiting their character limit.

    5 votes

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  15. It would be ideal if we could create an I & E statement from the ownership - actions as one offs. Currently you need to go to create I & E and cannot select one owner until you have searched all owners.
    Ownerships that end during the year due to sales or family returning to property, need these statements sometimes early or I like to create them when archiving the property and then its done and finalised.

    4 votes

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  16. Putting invoices on hold - there should be and a way to hold an invoice and to pay in certain ways

    1. Hold to pay when funds available
    2. Pay on DD/MM/YYYY
    3. Hold till processed to pay

    Additional option to hold funds or not

    This holds the specific invoice and a reports can be done for all invoices on hold, or by section/staff member

    7 votes

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  17. Be able to sent bulk invoice for outstanding water usage invoices, rather than send for all outstanding tenant invoices

    10 votes

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  18. We need to be able to invoice for residential rent, like commercial. We have a lot of businesses that pay rent for their employees and this is a very manual process

    159 votes

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    We're pleased to advise that as part of the Tenancy Statement work to show outstanding invoices, we have included the ability to produce a statement for rent due to a chosen date. This can be produced for rent only, rent and invoices, or invoices only.

  19. Taking so long to upload to invoices, sometimes 5mins per document which is time consuming

    2 votes

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  20. We receive bulk funds from places like NSW Land & Housing and then have to cancel the unknown funds receipt to then re-receipt it to multiple tenancies rather then being able to allocate to multiple tenancies.

    4 votes

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