330 results found
-
Email Format / Layout
When you open a email in communications where there are multiple replies, it goes into different clickable sections separate each email like a conversation in outlook emails.
It puts the communication thread out of order and is not that user friendly.
When you look up emails in communications, you are then clicking on the email icons for that thread to try and find the email you are searching for. It makes the process a little clunky.
For readability and user friendliness, if it could read like a normal email in outlook without having to click into different sections of the…
8 votesIn the communications platform, new emails that are part of the same thread should appear at the end of the thread (at the bottom) and the system should take you to the latest one when you select the message in the inbox. Each message that is part of the same thread should be in date and time order. If you are seeing that these are out of order, please touch base with our support team with any examples and they will be able to look into this further.
-
Sort by entire address
Another tab required for Building Level. Need to be able to sort by street addresses, street number, building level, Unit number.
Be able to create inspection lists in property order.
Be able to sort property addresses properly. Owner Statements with multiple properties or entire complexes look terrible. No order.
Another tab required for Building Level. Need to be able to sort by street addresses, street number, building level, Unit number.
Ownership profile - properties out of order
Property profile - list properties - out of orderIn Rest could manually put in order
1 vote -
automatic update to app
When changing time and dates on an inspection in Property Tree. When synced to MRi inspect if it would automatically change the time and date of the inspection on your app.
1 vote -
New Property Tree Interface - Post your feedback
Our March release included the new Property Tree Interface - if you have any feedback regarding this, please post a comment for our Product Team below.
34 votesThank you all for your feedback on the interface update
-
Allow inspection notification al
Allow the 3 inspection notification's to be sent to tenants in all inspection settings. Currently they stop on proposal, second and third reminder are not sent unless the inspection is manually changed to confirm.
2 votes -
Email all
The new change for emailing all doesn't just let you email all as had been done. You now have to choose the person to email. This slows the process down and is annoying. Please adjust so that if you choose email all, all the emails are ready to be emailed.
Many thanks,
1 voteThank you so much for bringing this to our attention. We have logged this to be remedied. Just a side note, when something isn't working as it should, can you please ensure our support team are notified, it was just by chance we saw your suggestion (as ideas are reviewed each week). I'll close off this suggestion, as it doesn't need votes to get sorted - it was unfortunately not meant to change that Email All behaviour.
-
Signing Request Reports to be available in a PDF option
Signing request Reports to be able to be generated in a PDF Format rather that a .docx Word Document
10 votes -
commercial tenant pays outs (not budgeted) plus agents % fee on all monies (rent + outs) receipted each month
I don't use budgeted outgoings. Tenant pays invoices when received every quarter eg council rates, water etc. Our % management fee is chargeable to tenants calculated each month on all monies invoiced for rent Inc. outs therefore our fee varies every month. Currently after many attempts with trainers the only workaround is I have to manually work out every month for every tenant my % management fee due on monies to be invoiced that month then add it to each tenancy's invoice before it is sent out. Very time consuming please help?
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Statement date/ period -> Can the owner statement period reflect on the rent paid period instead of owner's payment to payment?
Can the owner statement period reflect on the rent paid period instead of owner's payment to payment?
2 votesUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
Include invoices in EOFY Statements
Similar to how the EOM Statements are done but for EOFY. If we could have the option to include all the invoices from the financial year with their statement, that way landlords can just send one collated document off for their tax.
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Vehicle Registration
It would be very helpful to have a section of the tenancy profile that will allow you to include a tenant's vehicle registration plate to there profile.
It would be nice if they can access this on the portal to update it.
This will be very helpful in apartments.1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Live Data- Sales
As Sales are different to Rentals and even then the data should be live. If I add a deposit receipt into the system today for yesterday, I want to be able to reconcile it today, not have to wait a further day to reconcile or make adjustments. We are not importing any bank files, just entering manually as it is much quicker.
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Replace ‘Morning’ or ‘Afternoon’ with specific time frame format (like setup in PT)
While a user is setting up a specific time frame in PT (e.g. 10am – 4pm), MRI Inspect automatically sets up either ‘Morning’ or ‘Afternoon’.
Also, the report generated in MRI Inspect does not display the same time as setup in PT, nor does it display what’s auto setup in MRI Inspect.
Can you please make the TIME format in MRI Inspect the same as in PT (= specific time frame) and also allow a user to edit the date & time in MRI Inspect before creating the report.
This will allow recording the correct date & time on the…8 votes -
Property Tree times out to quickly - having to constantly login back in after a few minutes of staying idle
Property Tree times out to quickly - having to constantly login back in with the SMS code after a few minutes of staying idle
Once you've signed in for the day that should be it. You should not have to continuously sign back in multiple times throughout the day.
183 votesThe email below was sent to all users on Monday 4 December regarding security and logins.
It's done! MRI SSO (Single Sign On) is in place for all Property Tree users! Thank you for your ongoing support and feedback as we have taken significant steps forward in enhancing your experience and security.
Some key points to note:To never get locked out
- Multiple Factors: Configure multiple factors such as Okta Verify Authenticator and fingerprint so that you always have a backup method. This prevents login issues when mobile carriers experience outages if SMS is your only login method.
To keep your account secure
- Auto Log out: Sessions log out automatically unless a Property Tree tab was interacted with within 1 hour
- Sensitive Operation Challenge: Any page with the ability to change bank accounts require MFA verification
To keep things usable
- MFA Cool Down Activated: After being challenged for MFA you…
-
Automatically SAVE in MRI Inspect (like in PT)
In Property Tree, every data entry is automatically saved.
But in MRI Inspect everything must be individually saved, before switching to the next tab or page etc.Can you please adjust MRI Inspect to be consistent with the automated saving behaviour of Property Tree?
7 votes -
PT memory - eg: typing a CC in emails or subject - it use to memorise it and doesnt any more
PT use to memorize emails eg: if you CCd someone in or - in Email Subject Line it would memorize so you didn't need to retype- this function no longer there.
Please bring it back4 votesThis will be related to webpage cache settings rather than Property Tree (as we do not save manually typed email addresses)
-
Sync report from MRI Inspect to PT on the same day
It’s currently not possible to sync a report from MRI Inspect to PT on the same day.
However, it’s common practice to conduct an inspection and complete the report on the same day.
Please enhance the feature providing users the ability to complete their jobs as efficiently as possible.
6 votes -
Rent Arrears
With ‘REST’ even if a tenant was short by a dollar/cent, it would never move them forward a month!!!
MY QUESTION TO YOU IS : Why is this happening with Property Tree?
1) We are answerable to owners, who question us (and)
2) Tenants think they are fine with payments due to the Paid to date reflecting they have moved forward by a month
hence nothing owed for which we are having to explain to them . This is time consuming & annoying !!!If an old program like ‘REST’ could do it, why can’t Property Tree. Please update your…
2 votesReferred to support - Rent should never roll into another period unless the full amount is paid, taking into account any part payment. The ledger shows a column specifically for the part payment (next to the paid to dates), and also a column for credit (next to the payee name).
-
Ability to upload multiple photos / documents to the scheduled compliance entry
currently have to upload one at a time, can be time consuming when multiple photos or documents are required. It can be done when linking an invoice so would think this feature is an easy one to add
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Payment run
Most recently there were options added to the Ownership type field to include Ownerships with a Pay amount which is fantastic. However since this change once I am looking at statements on page 2 for instance, if I remove an owner from Page 2 PT automatically takes me back to page 1, I then have to go back to page 2 and try and remember where I was at. Since the change the payments dont scroll continuously
1 voteThanks for your feedback, this has been escalated via our support team. If you come across anything in the future that is not working as it should, please reach out directly to support, as they will confirm the issue and escalate it directly to the Product Team.
- Don't see your idea?