330 results found
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Property Tree times out to quickly - having to constantly login back in after a few minutes of staying idle
Property Tree times out to quickly - having to constantly login back in with the SMS code after a few minutes of staying idle
Once you've signed in for the day that should be it. You should not have to continuously sign back in multiple times throughout the day.
183 votesThe email below was sent to all users on Monday 4 December regarding security and logins.
It's done! MRI SSO (Single Sign On) is in place for all Property Tree users! Thank you for your ongoing support and feedback as we have taken significant steps forward in enhancing your experience and security.
Some key points to note:To never get locked out
- Multiple Factors: Configure multiple factors such as Okta Verify Authenticator and fingerprint so that you always have a backup method. This prevents login issues when mobile carriers experience outages if SMS is your only login method.
To keep your account secure
- Auto Log out: Sessions log out automatically unless a Property Tree tab was interacted with within 1 hour
- Sensitive Operation Challenge: Any page with the ability to change bank accounts require MFA verification
To keep things usable
- MFA Cool Down Activated: After being challenged for MFA you…
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New Property Tree Interface - Post your feedback
Our March release included the new Property Tree Interface - if you have any feedback regarding this, please post a comment for our Product Team below.
34 votesThank you all for your feedback on the interface update
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Ability to Archive Properties instead of Deleting
Ability to Archive Properties instead of Deleting
If a landlord gives back a management of a property or access is required for an old report for a property, there is no ability to make a property/inspection active again without contacting support.
Reports are not accessible on deleted properties.
Archived properties should not be included in the active property count.
17 votes -
Print or Save to PDF Option for Tenant Comments on Ingoing Reports
When tenants complete an electronic signing request for an Ingoing Report, including adding comments; the tenants amendments are unable to be Printed or Saved as PDF to have a separate record other than generating a complete Ingoing Report which is accepting the comments. A tenants comments are not always excepted so there needs to be an option to maintain a record of those comments outside of an Ingoing Report. If the comments are not accepted and the signing request is cancelled due to this there is no longer any record of those comments within MRI Inspect.
15 votes -
Signing Request Reports to be available in a PDF option
Signing request Reports to be able to be generated in a PDF Format rather that a .docx Word Document
10 votes -
Custom Security Role - Invoice Genius
Please enhance the customised security roles to enable various permissions for Users within Invoice Genius
- need a permission to allow users to create invoice in Invoice Genius
- need a permission to allow users to view Invoice Genius
- need permission to allow users to Manage (forward) invoices in Invoice Genius
9 votes -
Search by property address when entering a tenant invoice
Ability to search by property address, not just tenant name. Some water invoices are to charge tenant only, so need to enter via create tenancy invoice - the water invoice only has the property address so this means we have to look up the property in a separate screen to find the tenants name.
9 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Email Format / Layout
When you open a email in communications where there are multiple replies, it goes into different clickable sections separate each email like a conversation in outlook emails.
It puts the communication thread out of order and is not that user friendly.
When you look up emails in communications, you are then clicking on the email icons for that thread to try and find the email you are searching for. It makes the process a little clunky.
For readability and user friendliness, if it could read like a normal email in outlook without having to click into different sections of the…
8 votesIn the communications platform, new emails that are part of the same thread should appear at the end of the thread (at the bottom) and the system should take you to the latest one when you select the message in the inbox. Each message that is part of the same thread should be in date and time order. If you are seeing that these are out of order, please touch base with our support team with any examples and they will be able to look into this further.
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Replace ‘Morning’ or ‘Afternoon’ with specific time frame format (like setup in PT)
While a user is setting up a specific time frame in PT (e.g. 10am – 4pm), MRI Inspect automatically sets up either ‘Morning’ or ‘Afternoon’.
Also, the report generated in MRI Inspect does not display the same time as setup in PT, nor does it display what’s auto setup in MRI Inspect.
Can you please make the TIME format in MRI Inspect the same as in PT (= specific time frame) and also allow a user to edit the date & time in MRI Inspect before creating the report.
This will allow recording the correct date & time on the…8 votes -
Export all information, like Rest Professional
Ability to have a report with everything and then filter out what isn't needed (like REST export). PropertyTree is very limited on what can be exported and needs more fields available
8 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Ability to add descriptions that populate by default for tenant invoices
Ability to add a default tenant invoice description linked to the account code, ie. water usage, not water rates as it currently populates from the account code name
8 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Automatically SAVE in MRI Inspect (like in PT)
In Property Tree, every data entry is automatically saved.
But in MRI Inspect everything must be individually saved, before switching to the next tab or page etc.Can you please adjust MRI Inspect to be consistent with the automated saving behaviour of Property Tree?
7 votes -
Add more information to the Manage Rent Roll/Valuation report
This report currently has a lot of missing information or combined information in the same column which makes it difficult to use. Some suggestions to improve this report: Separate out the rent amount and frequency under Actual Rent so the rent amount can be calculated like every other numeric column. Add lease start/end dates. Add outgoings for commercial properties. Ability to add a multiplier when generating the report like the Rest Business Summary. Add Year Management Fee column (Annual Rent x Management Fee).
7 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Add new smoke alarm types
Ability to add our own smoke alarm types - we want to be able to add 2022 Compliant, Lithium
7 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Add images to templates
Being able to add images within a template without the workaround to save to word, and search on google or internet explorer before copying to PropertyTree. There has to be a better solution
7 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Sync report from MRI Inspect to PT on the same day
It’s currently not possible to sync a report from MRI Inspect to PT on the same day.
However, it’s common practice to conduct an inspection and complete the report on the same day.
Please enhance the feature providing users the ability to complete their jobs as efficiently as possible.
6 votes -
Have an in construction status for profiles
Have options for status in PT like in REST - In Construction.
6 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Inspection Letters should print in date order
Print inspection letters in date order, not street address. Also have the option to only select the primary contact so that multiple copies of the letter don't print (like bulk mail merge for letters)
6 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Property Report for Water Information
Have a report that shows all water information (effeciency, dates, kl etc), as well as water compliance information
6 votesThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
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Area set up flow through
Can the program be set for when a new property ECR is entered, the areas entered for the report flow through to be the areas for the routines?
That what ''Bedroom one left of the Laundry'' should stay as bedroom one on all reports.5 votes
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