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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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87 results found

  1. It would be great if in configuration you can add multiple inspection frequency scenarios, i.e. one for 3 month and one for 6 month.
    Then when adding in a property or tenancy there is an option to select which frequency that particular property/tenant is on.

    Currently I am setting notes with reminders to update after each inspection and then resetting a note as most of my inspections are 3 monthly but there is a number of owners that only require 6 monthly. Not only does this involve more admin time, it could easily be removed from the alerts or missed.

    6 votes

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    Hi Tash, thanks for your suggestion. I was wondering if you were aware that in the inspection tab on the tenancy, if you click the edit pencil you can override the company default (of 3 months as an example, and set this tenants inspections to 6 month frequency), so it will look to this when doing the updates. I hope this helps in the interim - as this would be a good option to have against the property, so that when tenants come and go, the set frequency for that property would remain. Thanks, Ange - Product Team

  2. Have a report that tells you which properties have NOT had a routine inspection done between two particular dates

    35 votes

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  3. We really want the option to bulk SMS when bulk editing inspections

    17 votes

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  4. We want to be able to flag when an invoice has been sent to the owner for payment, it's confusing when looking at closed maintenance where no invoice is linked or entered as a disbursement so a tickbox "Invoice Sent to Owner" when completing the job would be helpful

    10 votes

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  5. It would be helpful to be able to have the general inspection notes appear on the inspection summary report - ie, owner is attending with any comments. This means we can print the report to take with us

    21 votes

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  6. Show the last inspection date in the inspection summary with the next inspection date, as well as the option for the the agent name and inspection frequency

    27 votes

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  7. Have option for an automated communication to send when an inspection is cancelled

    20 votes

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