Skip to content

OnLocation

As OnLocation grows, your ideas can help shape what new features and enhancements our product team develops.

UserVoice connects you with our product team. Add new ideas, and browse, comment and vote on existing ideas.

Before adding an idea, search the existing ideas to see if it has already been raised. If it has, please vote and add a comment.
If you have an issue using OnLocation or have a question, please contact our support team


OnLocation

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

176 results found

  1. More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.

    This request is to make Triggers available through the API

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Peter,

    Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.

    Thanks

    Karl

  2. In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.

    It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.

    Example Use Case:

    A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.

    Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.

    Proposed Enhancement:
    Add…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add drag & drop function to all modules that allow attachments

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contractors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inductions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add a pause time feature in the course builder.
    Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.

    In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inductions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Matthew,

    Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.

    Thanks

    Karl

  10. We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.

    On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Rebecca,

    Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.

    As for allowing visitors to reply to the message, we will leave this open for votes from the community.

    Thanks

    Karl

  11. Suggestion from customer account:

    It would be beneficial to view the cumulative number of visitors on a given day across all sites within the People Presence report. The infographic shows a good view of the cumulative number of visitors at a single site on a given day, however, the report view only gives a very detailed look. It is a highly manual process in Excel to show the cumulative number of visitors on a given day/month across multiple locations.
    It would be helpful if the report included a total visitors figure for the selected date range, and for the 'All…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. "match.expectedsignin" is not currently available in our placeholder list. This will be useful to create a trigger when a new pre-registration is done,
    The trigger sent a mail notification to admin staff so they are well aware, and they can arrange a for necessary arrangement for incoming visitors in advance

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Create a new trigger rule that can detect if a contractor organization has no contract on file.

    Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.

    It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. API insurance update required - Policy Type and Polcies Registered

    Hi Team

    As we have more customers doing more integrations, we require more access to data through the API

    OnLocation API does not support reading the Contractor Insurance settings, which is a significant issue.

    Can we please ask for the inclusion of the following through the API
    Insurance Policy Types, including audience and Insurance Policies Registered

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. It would be great if when people try to sign in as an employee or a contractor that if the name entered doesn't exactly match anyone in the system that is shows similar names as selectable suggestions. I find for example people like "Michael Black" might be entered in the system as "Mike Black" and then they are not able to sign in even though they are set up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Onpass customization
    We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.

  18. Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.

    It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.

    For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Chris,

    Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.

    Thanks

    Karl

  19. Can you make is possible to batchprint pre-registered visitors badge passes? Add it like a feature to activate so its not on as default. We have a customer that print up to 100 passes at the time and they dont like to manually click out every pass.

    best regards
    Andreas

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Have different certification notification periods per certification - currently can only have one setting across all certificates

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?