Email reply to On Pass and/or questionnaire
We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.
On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.
Hi Rebecca,
Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.
As for allowing visitors to reply to the message, we will leave this open for votes from the community.
Thanks
Karl