Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.

Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.

Benefits:

Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.

Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.

Scalability: Supports high-volume locations with multiple kiosks without additional resources.

Improved User Experience: Faster, seamless onboarding for visitors and contractors.

Reduced Support Incidents: Fewer printing-related helpdesk queries or delays.

Additional Considerations:

Retain optional manual confirmation for compliance-sensitive environments.

Include logging for auditing and traceability of silent print jobs.

Focus on Edge browser for initial rollout to ensure controlled testing and adoption.

Reference: SF Case, 06899174.