Owner Portal - owners that have multiple properties to have a clearer overview of their whole portfolio on the dashboard. Currently any multi owners have to use the drop down to go through each property. I have received feedback where on their dashboard they would like to see a brief overview of everything so they don't need to go into each property.

Have the option to prevent tenants changing an inspection date through the portal. Our PMs have sometimes only found out on the day of the inspection that the tenant has changed the day in the background.

Please as this would save heaps of time.

Remove the ability for renters to change the routine inspection days or times via the portal comms. Once this has been removed we would be able to turn on the auto reminder comms without any renters input. Thanks

I would love to see maintenance turned off from the owner portals, or an option to turn this off.

I would love to see maintenance turned off from the owner portals, or an option to turn this off.

I would love to see maintenance turned off from the owner portals, it is confusing for them and is time consuming to try and explain. Also, only show portal messages relevant to the pm, not the whole company in the inbox.

turning maintenance off on the owner portals would be a great idea!

I would love to see maintenance turned off from the owner portals, it is confusing for them and is time consuming to try and explain

Have an option to select what an owner can see in the portal e.g option to turn off maintenance detail/view in owner portal

I would like to have the ability to turn off and on features in both portals, it is our business and therefore we should be able to decide what features we want to use, it shouldn't be decided for us. Due to legislative timeframes on maintenance in our State we have not turned on the Tenant portal as we can't risk tenants reporting Emergency Maintenance through the portal after hours that we don't see until Monday, as our legislation allows the tenant that if not completed in 24 hours to organise any trade at any cost to complete the repair and the owner is responsible for the invoice.
I believe both tenant and owner portal should have items you can select to open up to the either. i.e if you only want the owner to see statements and invoices then select those. If you only want the tenant to see ledger, rent payment date lease document etc, then select those.. I don't understand why this is not something that as a MRI client that we can choose for what suits our business and interests, as after all we are the paying clients!

Thanks for all the great feedback so far!

We do not have any of our tenants using the tenant portal purely because we do not want them logging any maintenance through this system. Can the maintenance either be disabled or the abiltity be there for a tenant to report maintenance however this is through the Bricks & Agent platform in the portal.

The renters to have the ability to post Maintenace via bricks and agent through the online portal

I dislike how I see alerts for all messages that come into the portal not just for my owners I only want to see alerts relating to my portfolio.

For generated Income and Expenditure reports to be saved in the Ownership portals.

Would love an option for portal messages and communication centre to be combined, so there isn't two places to check for messages.

Update: Linked invoice information including the invoice attachment do not appear in the tenants portal, however if you upload a copy of any financial documents to the maintenance job under the photos/attachments area then this will appear.

Its disturbing to find that through the tenant portal they have access to landlords invoicing/and pricing for maintenance carried out.
and because of this we will not share the portal with our tenants which is a true shame as everything else in the portal is truly fantastic

Tenant Portal: We would like to have the option to turn off the maintenance info in the portal. We don't believe the tenants should be able to see owner Invoices/financials for jobs completed.