Settings and activity

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1. Owner and Tenant Portals - Post your feedback

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   49 comments  ·  Property Tree » Portals  ·  delete…  ·  Admin →
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   In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

   We are pleased to advise that new Owner and Tenant Portals are now in Development! This will be accessible on both web and Apps for Owners and Tenants. We'll let you know once this is available for EAP and general availability.

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   Kylie Beck commented  ·  01 June, 2023  ·  Edit…  ·  delete…

   We do not have any of our tenants using the tenant portal purely because we do not want them logging any maintenance through this system. Can the maintenance either be disabled or the abiltity be there for a tenant to report maintenance however this is through the Bricks & Agent platform in the portal.

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2. Email, Message or SMS failure alert/pop up

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   25 comments  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

   Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.

   
   

   Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?

   
   

   Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).

   
   

   In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform, this email would be received externally by default.

   
   

   Is an email per failure too many emails to receive? Would you rather a summary once a day that outlines the failed communications for that period?

   
   

   Let us know your preference(s) by commenting on this idea. We look forward to hearing from you.

   Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.

   
   

   Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?

   
   

   Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).

   
   

   In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,… more

   Kylie Beck supported this idea  ·  01 June, 2023