65 results found
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Ability to edit an email merge template before sending
When doing a bulk mail merge, whether email or letter, we want to be able to edit the text before it's sent. Currently it's really time consuming having to alter the template itself prior to the merge and then change the template back again. This is primarily to enter a breach date for arrears
59 votes -
Blocking staff
It would be great to have an option to immediately block a staff member when they leave and then revoke access later.
This way you would have time to transfer their portfolio and assigned tags in inspections rather than having to do all this before you can revoke their access.
23 votesThis featured has been released! You can now disable a users access within the User Management without having to assign their portfolio prior. This will disable any currently active user sessions for that particular user within that database.
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Commercial Rent Review Types
Under Tenancy/Lease and Rent/Next Rent Review, would you please add the type of review for commercial tenants, i.e. Market, CPI, Fixed Increase. This also needs to be available on reports and in mail merge fields
50 votesWe are happy to let you know that this suggestion has been released and you can now add Rent Review Types to your commercial tenancies.
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Automated Communications - Option to suspend notices for Lease Expiry for tenants and owners when not renewing the lease
We want to be able to use the auto communications for lease expiry but there is no way to exclude tenants that are not having their lease renewed. Can this be an option so if we have been instructed not to renew the lease, we can suspend the lease expiry communications for that tenant
21 votesWe are happy to let you know that this suggestion has been released. When you have the Automated Communications turned on for Lease Expiry: Tenancy and/or Lease Expiry: Owner you will have the option to suspend notices from being sent for individual profiles. This is found in the Tenancy Profile under Lease & Rent > Notices.
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Tag collegue/staff on a certain note or task that needs to be address accordingly.
Tag collegue/staff on a certain note or task that needs to be address accordingly.
6 votesWe're pleased to announce that adding tasks and the ability to assign them to different staff members is part of our December release. Check out the knowledgebase article for more information on this great new feature https://propertytree.elevio.help/en/articles/93251
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Compact owner statements should show the full address
The compact owner statement template needs to show the full property address including the suburb. At present it only says the street address and number. This has been questioned by brokers when owners are re-financing.
34 votesWe're pleased to announce that this is part of our December release. A property index showing the full property address of active properties for that ownership will now display at the end of the Compact Ownership Statement.
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Add Lease Options to lease information section
Add a section in the lease, rent & budgeted outgoings section to include if the lease has an option on it. Ie, they are in a five year lease but have a 5 year option after the initial lease has finished.
39 votesWe are happy to let you know that this suggestion has been released and you can add lease terms and option date to your commercial tenancies!
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1 vote
We're pleased to advise that tasks have been introduced with the ability to add an attachment
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Water Meter Location in Compliance
It would be great to have a section in the compliance tab under Water Usage where we can type the location of a water meter. The Water usage tab has all other relevant required information, however feel the location of the meter is missing and would be very handy to have.
12 votesWe are happy to let you know that your Suggestion has been released.
Please refer to the Knowledge Base for more information regarding this feature: https://propertytree.elevio.help/en/articles/93216
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Unsubscribe feature
There is an unsubscribe option that Owners can click on at the bottom of the Ownership Statements email.
As most Agencies no longer post Statements, this option is not viable given if the Contact does unsubscribe, they are automatically set to 'Post' for all communications.
16 votes -
tenant invoices paid via allocation to show paid on invoice
When we process water invoices and tenants prepay towards water invoices.
The invoice emailed to tenant doesn't clearly show it has been paid - no amount showing in "Paid/Credited" column.
We always get tenants contacting us to say invoice should have been paid via prepayments.3 votesWe’re please to advise that this has now been released! We've updated the Tenancy Invoice to include a paid/credited column per invoice line item and total invoice balance to make it clear what is owing when held funds are allocated at the time of invoice generation.
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Ability to send automated communications to Residential only or Commercial only Tenancies
Ability to filter automated notices by Residential or Commercial tenancies to set specific communications to send to each tenancy type - ie, arrears, lease end
3 votesWe're happy to announce that this suggestion has been released! You can now filter Automated Communications for Invoice Arrears, Lease Expiry Tenancy and Lease Expiry Owner by Property Type
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Send Bulk SMS communication to tradies
Send Bulk SMS communication to tradies
5 votesWe're pleased to advise that this feature has now been released! You can now create SMS Templates and choose SMS within the mail merge process - which means you can send SMS to your Tradies! Check out the release notes here https://propertytree.elevio.help/en/articles/68976
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Lease Renewal fee trigger and ability to charge as % of rent
Have the option for lease renewal fee triggered when the lease start date is changed. Also add the ability to charge lease renewal fee as a percentage of the rent.
13 votesYou can now create a Property Flat Fee or a Property Percentage Fee for a new lease renewal event, which is tied to the tenancy’s lease start and end dates. When you change a tenant’s lease dates and save, Property Tree will prompt you to charge the specified lease renewal fee
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Update Ownership GST during tenancy
Would like the ability to change the GST value against an Ownership profile mid tenancy. Having a Commercial Owner become GST Liable and having to add all new properties and tenants is very time consuming.
21 votesWe are pleased to announce that the GST status of an Ownership can now be updated at any point in time!
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Templates for Bulk SMS
Would like to be able to add templates for bulk SMS
22 votesWe're pleased to advise that this feature has now been released! You can now create SMS Templates and choose SMS within the mail merge process. Check out the release notes here https://propertytree.elevio.help/en/articles/68976
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Add an attachment to a bulk merge
Have the ability to add an attachment during the bulk email (before sending), this would be helpful so we can have an email template for mail outs that have newsletters attached, or updates to office operations etc
20 votes -
Ability to report on termination dates when a move out or charge to date hasn't been entered
Currently, termination dates will only show on the Tenancies Vacating report if there is a move out or charge to date. We cannot report on tenancies that have been sent a termination date. At the time of sending the termination notice, there isn't a charge to or move out date set, we need to be able to report on these tenancies. Would be good to have termination information on the dashboard alongside the vacate information
19 votesWe are happy to let you know that your Suggestion has been released.
Please refer to the Knowledge Base for more information regarding this feature: https://propertytree.elevio.help/en/articles/93017
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Ability to set a property as off market / not for relet
Have the ability to set a property as off market / not for relet so it doesn't affect our vacancy reporting. The property is still under management, but cannot be let for an extended period for various reasons. Currently this affects our vacate rate and number of properties available for rent.
1 voteYou can now set a property as Not for Relet - for a certain date period or indefinitely. Find more information on this feature here https://propertytree.elevio.help/en/articles/93236
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Key number transfers when change of ownership happens
Currently the key number doesnt transfer to the new property created when a change of ownership is completed. The key number is archived with the old property / removed when archived and there is no key number attached to the new ownership.
It would be great to have the key number transfer to the new ownership property.8 votes
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