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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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120 results found

  1. Integrate with MYOB

    2 votes

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  2. If multiple accounts personnel are involved, is there a way to display all unprocessed charges collectively on the screen, so they can easily identify any potential duplicate entries? do not need toggle each account person.

    1 vote

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  3. Is it possible under agency view to show mobile number as well as landline

    2 votes

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  4. Would be nice to be able to export owner report to excel rather than PDF.

    2 votes

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  5. It would be great if there was an API POST request so that you could upload transactions into Palace using API. This would be especially helpful with water invoices. I have water invoices that download automatically into Sheets. And I would be able to fully automate the process were there an API Post request possible for uploading transactions. I wouldn't need to manually go through selecting Supply charge on water invoices. Hopefully you can implement this

    2 votes

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  6. Trademe and I believe Realestate can now display STUDIO listings. However, it appears that the feed from Palace to those sites does not. Please update the API feeds to allow properties with 0 bedrooms to show as STUDIO on those sites.

    11 votes

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  7. It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts

    12 votes

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  8. Work Order to Multiple Properties, for instance; Gutter cleaning and chimney cleans. One work order to a Supplier for multiple properties. This would save so much time preparing for winter.

    3 votes

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  9. When you do invoicing (Suppliers and Tenants) can an alert come up when an attachment is too large. It would save a lot of hassle to realise that the issue was being caused by a large attachment and nothing further.

    1 vote

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  10. 1 vote

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  11. It would be great if we can highlight the inspection reports to show different colours for different levels of repairs that need to be done. e.g red would be urgent work required, orange needs to be done but can be addressed later, and green would be that nothing needs to be done, or the past repairs have been actioned.

    9 votes

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  12. Would be good to be able to see notes as a rolling document and being able to scroll rather than individual items and then having to click into each one to look, this is more for SDA.

    1 vote

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  13. Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.

    2 votes

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  14. It would be great if the receipting screen showed who the PM is as some PM's charge commission and some don't.

    1 vote

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  15. Have the ability to add a hyperlink to text within the Property, Advertising text box, so when published to the likes of Trade Me, there is a clickable link within the advert.
    Eg, link to a viewing booking page or company website

    2 votes

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  16. When emailing would like an alert to advise that there is no attachment when the email says 'please see attached...'. This is particularly important for rent increase notices to tenants as on occasion an email has been sent without the required notice.

    11 votes

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    Assessing  ·  0 comments  ·  Communications  ·  Admin →
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  17. Hi Palace,
    Every time when a property listing is published on our website we need to add the web link manually to the Palace so that it reflects on Trade Me Listing.
    Can it be automated so that whenever a property listing is published the URL from our website gets automated on web link field on Palace instead of adding it manually.

    1 vote

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    Assessing  ·  0 comments  ·  Integrations  ·  Admin →
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  18. The Owner Bank accounts report should come under "Special Reports". I have discovered that all our users can access this report, which has no options and contains owner names, addresses and bank account details for the FULL PORTFOLIO, not just their own properties. If this report was recorded under special reports we would be able to toggle off access via the user authorities.

    1 vote

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  19. It would be great to be able to see, or at least be able to access time-stamps for photos taken within inspection reports, particularly full inspections (without having to access them through the device's camera roll). This would be useful to have for verification for owners, tenants, and definitely for tribunal hearings.

    4 votes

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  20. It would be great if there was a feature within Palace for setting up triggers so that an action occurs after a specific event? For example, when a tenant is added, a reminder is sent to a designated staff member to charge the letting fee and monthly recurring admin fee.

    8 votes

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