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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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101 results found

  1. Inspection Summary Report--Column option to show Maintenance Request count

    On the Inspection Summary report, add additional column options to show active Maintenance/Quote Requests.

    This would be useful for the Inspection Manager to know at time of inspection.

    3 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  2. Have option for an automated communication to send when an inspection is cancelled

    Have option for an automated communication to send when an inspection is cancelled

    22 votes
    Ready for Votes  ·  3 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  3. Allocation of creditors to certain properties

    We have a owner who does not want a certain creditor to do any more maintenance on her properties.
    Currently the only way is to pin a note to the property profile and hope the note is checked before creating the maintenance request. The information on the note is not access able once you are in the maintenance request screen
    We would love it to add or removing creditors to the owner or properties so the creditors not allowed don't even appear as an option when creating the request

    11 votes
    Ready for Votes  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  4. Need to be able to see the date a maintenance job is completed

    When reporting on completed jobs have the date available for when the job complete tab was activiated in Property Tree, this will then give a timeline from job being created to being completed. This is important for those that use different system for invoicing the creditors etc.

    16 votes
    Ready for Votes  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  5. Option to see Inspection Summary in calendar format

    Could we have inspection summary show in calendar format?

    11 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  6. Ability to Bulk Complete or Bulk Cancel Maintenance jobs

    The Ability to Bulk Complete or Bulk Cancel Maintenance jobs

    5 votes
    Ready for Votes  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  7. Change a Work Order to a Quote Request

    It would be great to be able to update a Work Order status back to a Quote Request. (Scenario where a creditor was sent out to complete a repair for example, and a replacement was required, so a quote was submitted)

    11 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  8. Option to Bulk SMS when bulk editing inspections

    We really want the option to bulk SMS when bulk editing inspections

    19 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  9. Maintenance request history to be shown on property profile

    All previous maintenance for property to be found within the property profile itself, rather than having to search for it

    10 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  10. Highlight maintenance notes in the work order screen

    Maintenance notes should be highlighted to draw attention to them when raising a work order - This is where key instructions or limits applied are noted.

    5 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  11. Work order - who sent it?

    We would like to be able to see which user has sent a work order. Currently it just shows it as auto under the communication history.
    Thank you

    12 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  12. Maintenance Plus API Improvement

    The ability to click through from the maintenance tab (link) to B&A if this is what is being used, again reduces the additional clicks/steps in the process to navigate through the program.

    2 votes
    Ready for Votes  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
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  13. Attach multiple trades to one work order after quote request rather than creating a new work order for each

    Would be efficient to be able to attach multiple trades to the one work order after the quote request stage rather than creating a new work order to each - for example, once you set the status to work order, and then find this creditor cannot complete the work, you have to cancel the job and add a new job with a new creditor. Would be much easier to be able to change the creditor and resend the current work order information.

    13 votes
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  14. Pre-tick "owners" only when sending routine reports to owners

    Pre- tick sending inspection reports to "owner" type only in inspection emails to ownership entity. It currently pre-ticks to send to all ownership entities eg. Emergency contacts.

    4 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
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  15. Specify Inspection Type in emails

    Option to add in which specific type of inspection was conducted (ingoing,routine,outgoing) in generated email to landlord/tenant

    7 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  16. Inspections: Warning when closing inspection and no report attached

    Routine inspections should not be able to be closed in PT without first attaching the report.
    There should be a warning pop up telling you that you cannot close inspection until report is attached.
    This will help when staff leave that you know the reports are there and inspections have not just been closed without doing the inspections.
    Would also help in disputes/tribunals as evidence

    6 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  17. When closing maintenance, an option to mark the invoice has been sent to the owner for payment

    We want to be able to flag when an invoice has been sent to the owner for payment, it's confusing when looking at closed maintenance where no invoice is linked or entered as a disbursement so a tickbox "Invoice Sent to Owner" when completing the job would be helpful

    10 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  18. Issue date on work orders

    Client has requested that work orders be updated to include a issue date so that creditors have a clear record of what date they were given the job. And also, if this comes up at tribunal they will need to show when it was issued.

    5 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  19. Inspection Frequency

    It would be great if in configuration you can add multiple inspection frequency scenarios, i.e. one for 3 month and one for 6 month.
    Then when adding in a property or tenancy there is an option to select which frequency that particular property/tenant is on.

    Currently I am setting notes with reminders to update after each inspection and then resetting a note as most of my inspections are 3 monthly but there is a number of owners that only require 6 monthly. Not only does this involve more admin time, it could easily be removed from the alerts or missed.

    7 votes
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?
    Ready for Votes  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Hi Tash, thanks for your suggestion. I was wondering if you were aware that in the inspection tab on the tenancy, if you click the edit pencil you can override the company default (of 3 months as an example, and set this tenants inspections to 6 month frequency), so it will look to this when doing the updates. I hope this helps in the interim - as this would be a good option to have against the property, so that when tenants come and go, the set frequency for that property would remain. Thanks, Ange - Product Team

  20. Ingoing, Outgoing and Routine Inspections in Property Tree

    Will Property Tree have the option of doing all inspections through Property Tree so we dont need to have another program for Ingoing, Outgoing and Routine inspections.

    5 votes
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?
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