Reply option on mail merge function when portals are active
When we send out mail merge email to owners/ tenant, please let the owner/tenant reply to the communication inbox instead of log in to portal.
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Tran Ta
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We're pleased to announce that all emails sent to your Portal Contacts will be sent as emails, and those contacts can reply to your emails! No more having to login to the Portals to reply! If you are using the communication platform, then those replies will come into your Property Tree inbox. If you aren't using the Communications Platform, then those replies will go to your external email inbox. You will still be able to send a Portal message, as will your Portal contacts, however the amount of portal messages will decrease as the primary form of communication is now emails.