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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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185 results found

  1. The payee information card links the payee to a contact and this is not always the case. If the payee could be linked to the bank account name instead. This does show correctly on the ownership statement but it does not show correctly from our internal end which causes concern and confusion. E.g. If we pay ABC Pty Ltd, the payee should say ABC Pty Ltd not the contact name of Joe Smith who is just a representative of the company.

    7 votes

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  2. Please allow agencies to edit information on invoices after they have been processed such as the description and the account as this would be helpful if changes need to e made in the future for accounting processes.

    5 votes

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  3. Tribunal Report should have the statement for all the water rates charged throughout the tenancy so it becomes easy for us to check for what tenants are charged so far.

    2 votes

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  4. When submitting an invoice for payment, it is common for multiple maintenance jobs to be assigned to the same creditor. At present, however, we are only able to indicate one job as being complete. It would be highly advantageous if we could have the capability to mark multiple jobs as completed with the one invoice.

    3 votes

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  5. For annual audit purposes we need to be able to access Recently Processed Files further back than five months.

    3 votes

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  6. Add a EFT reference option for Agency, similar to that available on owner payment details.

    This would be hugely beneficial for accounts team when reconciling general account

    4 votes

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  7. due to the date being Auto Entered as the current date, i have mistakenly Reconciled my bank as per todays date, not as the bank statement. being able to change the date in addition to the amount would be a saving grace. Especially for auditing purposes.

    6 votes

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  8. Understand this can be seen if you go into the information audit.
    It would be great if there were a better way to display this in future - on the profile. like how a note shows when it was put there.

    2 votes

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  9. create another line in the creditor invoicing so we can enter both the service & usage charge in one entry as well as being able to invoice the tenant portion

    7 votes

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  10. Currently, GST separate which is good however many accountants have asked for a total

    2 votes

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  11. Add two more sections to the owner payment information that lets more Users to add more context to the reference section of payments to Owners. Currently there are three section to the refereces, one has the company name (but cant be changed), one is the editable section, and one is blank. Please let us edit the first section and add more for the last.
    This is helpful for the owners who have multiple properties or the owners request other information alongside their payments.
    Would also be great if they could have Merge Fields that could pull information automatically from information…

    2 votes

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  12. There should be a way to pay someone from owner funds as a quick disbursement without having to create them as a creditor, create an invoice and then pay 1 invoice only to have to archive them as a creditor?

    12 votes

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  13. As you did for the renewal fee to automatically charge when lease renewal dates are changed (as an event) could the same principles be applied for Advertising Fees one a prospect tenant has been converted to a current tenant

    2 votes

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  14. Ability for the system to auto credit from our general account.
    E.g the 95 cents transaction fee that will be payable through NAB easy rent

    If you are acquiring a Rent Roll and offsetting this cost for new managements, doing this manually can become quite time consuming

    2 votes

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  15. It would be extremely helpful to have the property address appear on a Owner Payment Batch List particularly when processing month end on a large rent roll.

    5 votes

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  16. Can the Create Receipt screen be improved so that the New Rent amount is reflected in the "Allocate Funds To" section (in addition to where it's currently showing at the top of the screen)?

    Suppose the Rent Increase has been added into the Rent Schedule already a few months back and the New Rent amount was $400/week effective from 16/03/2023. Now let's say for example the tenant's Paid to Date is 15/03/2023 with $0 Part Payment and their previous old rate of rent was $360/week.
    So when you go to the Create Receipt screen and enter the next rent payment…

    12 votes

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  17. The ability to specify the creditor/creditors for which the owner's held funds is for. So that when an amount is specifically held for a specific invoice, it doesn't allow that money to be used to pay other invoices that may be receive earlier than that specific invoice.

    2 votes

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  18. Remove date when rent received. This is unnecessary, as owner only need rent paid from and to dates.

    Some owners may react to tenant arrears if only be a few days from the actual due day,

    7 votes

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  19. A way to enter payments onto a landlord statement / I&E Report that were made by them, direct eg. an owner has made payment for a replacement oven using a CC but I'd like to note that on file, for them

    2 votes

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  20. When creditor statements are sent out, the user who processed the payment is listed in the signature on the body of the email. Currently, there is no way to change the name, or remove it. It would be great to be able to edit this.

    11 votes

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