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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Property Tree experience as this will greatly assist our Product Team as well as other voters.

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232 results found

  1. With the new feature where a bond increase can be added with a rent increase, its it possible to have Property Tree calculate what the increase is rather than relying on users calculating this leaving room for mistakes. This could be a pre-determined setting based on bond being equal to 4 weeks rent or whatever is set up for each account.

    2 votes

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  2. When entering in bond information, we should be able to send a bond invoice, like a rental invoice.
    if not paid, it should also be noted on the invoices sent out to the tenant that it is due/overdue

    13 votes

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  3. Make the bpay reference field go red/error when entering references that have spaces. If you cant process the payment with spaces then the system should not allow spaces when entering the reference number.

    4 votes

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  4. Owners that receive correspondence by post don't have their EOFY statements saved against the owner profile anywhere for easy reproduction/ viewing. It would be great if they auto save in communications or documents when being created at end of year.

    16 votes

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  5. You can only send an automated reminder for invoices once it's in arrears, suggest having a days' before option so 7 days before it's due, tenant gets an email reminder.

    29 votes

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  6. Much better if there will be feature where we can simply journal funds from owner going to tenant held funds.

    6 votes

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  7. Clients have statements issued via email when payment made but when paying agency not statement is sent
    We are required to locate and print/download/email manually. This should be simple if it can be done for clients it should be also available to the agency

    6 votes

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  8. We had an issue recently where a batch of manual fees were charged in consecutive months. It would be great if there was an alert when manually charging fees.
    If PT could let you know the last date that the fee had been charged, so it could be checked and only charged if correct. Or even an alert if the fee has been charged in the last 6 months.
    This would save time for us having to cancel & refund the fee but also the owner having to pay the fee and then wait for a refund.

    4 votes

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  9. When a property manager / registerd PT user, requests a Income & Expenditure statement, it would be helpful if the email with the link to download the statement, goes to the person that requested it.

    7 votes

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  10. We would like the ability to be able to assign from Unknown Funds to Agency.

    3 votes

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  11. Provide ability to print the whole financial year in one document, instead of monthly. Also a help for accountancy & auditors.

    1 vote

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  12. Having the ability on the Ownership Payment screen to waive any Fees in Bulk (e.g. Admin Fee), for any fees charged by an Event such as Ownership Statement / Ownership Payment.

    That would for example allow to create Mid-Month and EOM Owner Statements, however only charging the one Fee amount in total at the EOM.

    That will solve the issue of either having to split the fee amount (half at Mid-Month, half at EOM) or charge the total fee amount manually.

    It will also help remembering having to manually remove the fee in case of a one-off statement without a…

    15 votes

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  13. 1) Would love to be able to pay Sales Commission/Fees separate to creating agency statement

    *Issue currently facing is that if a property settles before end of month and funds are disbursed and we pay agency it will create statement (which is a clearing statment)

    *When we then do EOM the period is for example 25/3/24 - 28/3/24 - Not providing one statement for full period

    *Feels all agency statements should be from first day of month to last day of month

    *Cannot create a statement for a specific date range

    4 votes

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  14. In QLD there is a different billercode to allow bond to be paid to the Residential Tenancies Authority, if the tenant does not have an email address or if the tenants do not have unique email addresses (share the same email address). We cannot lodge these bonds via the RTA portal, therefore have to request a reference number from the RTA. The billercode used for these payments is different to the billercode used for online bond lodgements

    2 votes

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  15. Allow recurring journals to occur even if funds are withheld against a profile

    2 votes

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  16. tenancy effective paid to date on ownership ledger - for many reasons, its important that an owner can see this on their ownership statement. currently you can only retrieve this information from owners remittance or tenant ledger. just more work exporting and trying to explain it.

    4 votes

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  17. Option to import centrepay file into property tree for tenant downloads.

    5 votes

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  18. It would be much easier for tenants to understand their receipts and ledgers if rent was calculated to the day.

    It would reduce large part payments and the confusion that most tenants have regarding this especially when looking at their receipts.

    11 votes

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  19. Ability to re-print bank reconciliation reports from previous dates within the same period

    7 votes

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  20. Previously in REST when entering a rent increase that didn't line up with the tenant's existing payment cycle there would be an option to raise an invoice for the difference in the rent increase for the period between the rent increase effective date and the tenant's next payment cycle. This would mean the tenant's payment cycle isn't impacted and the owner doesn't have to wait till the next payment cycle for the increase to come into effect.

    So some tenants paying monthly it could mean the owner is having to wait an additional 30 days if the rent increase is…

    12 votes

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