102 results found
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Map planner for routine inspections
Adding routine inspections of a particular date to the map journey planner in property tree to plan your inspections. Or be able to see all your routine inspections in a list and be able to select them and have the map journey planner check the best route to see if I would like to book those inspections for those properties.
13 votes -
Automatic charge for routine inspection
While it is nice that Property Tree charge owner the routine inspection fee whenever we finalised a routine inspection report on Inspection Express. However, when we finalised an Entry or Exit Inspection, Property Tree charge the owner the Routine Inspection Fee instead of the Entry/Exit inspection fee.
Could Property Tree rectify this? Thank you.2 votes -
Inspection Change Audit
Information trail on who updates inspection times and reminders.
Example - agent moves all to an incorrect date and communications go out - we have no trail on who did this - unless user voluntarily admits to action.15 votes -
Communications associated with a maintenance job, should be viewable within the maintenance job
Communications associated with a maintenance job, should be viewable within the maintenance job. Currently, to view any communications linked to a work order, you need to look through the contractor file, rather than the actual maintenance job. This is very time consuming.
5 votes -
Option to edit routine inspection emails before sending to owners
Would be good to have the option to edit the template email before sending the routine inspection report to the owner.
11 votes -
Inspection Cancellation Reason
It would be great if all users were required to enter a short cancellation reason for all cancelled inspections.
3 votes -
add maintenance from inspections
Attach Maintenance Box to Inspection Reports so it can be entered at the same time
6 votes -
Complete quote requests, not cancel them.
Currently when a quote request is sent, the quote comes back, you attach it to the request. If it is decided not to go ahead with that quote, you press the "complete Job" button on the quote request, but it does not complete it, it cancels it and automatically sends the cancellation to the contractor. Then I get phone calls from the contractors saying they have already been to the job and quoted. Its very frustrating. We just need to be able to complete it off from the maintenance list without cancelling or emailing the contractors.
22 votes -
Bulk Edit 'No Current Inspection'
It's possible to bulk edit inspections for each individual status, but not for the ones that have 'No Current Inspection' set.
Having the bulk edit also for that status, would allow better efficiency in getting the inspections up to date.
14 votes -
Allow cancelling a creditor invoice that was created via Maintenance API
Creditor invoices that have been created via Maintenance Partner sometimes need to be cancelled for various reasons but cannot be cancelled within Property Tree. Some reasons why they need to be cancelled:
- user error
- incorrect duplicate maintenance jobs created which then have duplicate invoices
- manually created creditor invoice and paid and now can't cancel the API created invoice
- Creditor invoice paid outside of Property Tree
10 votes -
Inspection Summary Report changes
Hi User Voice Supporters - We're after some feedback relating to pending updates for the Inspection Summary. Please see below and add any feedback into the comments.
Filters would include
Inspection Type, Status, Date, Property Type, and Assigned to; the Suburb filter would become 'Property' allowing for wider filtering capabilities - search for suburb or address.Available columns in the Inspection Summary list (that you can choose to include or hide as you like)
Type
Status
Date
Time
Days since last inspection (New)
Property
Key
Tenancy
Primary Contact (New)
Primary mobile
Move out date
Lease end date
Assigned to
Property…8 votes -
More triggers for Ownership Inspection Notice
Have the option to create an inspection notice for the ownership with all the same triggers as the tenant - tentative, proposed and confirmed. At the moment its just confirmed and this is very restrictive.
1 vote -
Please could we have the ability to cancel and archive several work orders at once rather than having to click into them one at a time.
Please could we have the ability to cancel and archive several work orders at once rather than having to click into them one at a time. We are in the stages of cleaning up our system and have multiple pages to archive and have only found we can do this one by one which is not an efficient method. Thankyou
5 votes -
work order dates
When work orders are downloaded there is no date on them. recipients are complaining that there is no date for the creation on the work order. When you download the existing work order it makes the creation date the day you download it not the actual date you create the work order.
The date would and could be relevant for any tribunal issues for repairs and maintenance at tribunal.3 votes -
When sending work orders, can we add a status such as urgent
When sending work orders, can we add a status such as urgent
12 votes -
Add email address to quote requests
Can we please have a field to add the property managers/user email to a quote request? Without it, a creditor only has the propertytree@propertytree email address and doesn't know who to send the quote to within the agency.
16 votes -
Removing creditor from quote
Currently when adding a creditor to the quote request there is a "X" next to them but once the quote request has been sent you can not clear this creditor without cancelling the whole job or approving another quote. I have an instance where multplie contractors are not able to attend to quote on a job and I can clear them off the quote request which now has 7 creditors attached to it. If the creditor advises they can not quote on the job there should be an option to cancel that creditor off the job.
29 votes -
Ability to print out Job note in PDF format
We need the ability to be able to print out the Job Notes as these are important and sometimes required to discuss with the owner.
3 votes -
Option to include Owners and tenants when sending work orders/quote requests
The owners and tenants should show as an option for selection to be cc'd on when emailing maintenance requests without having to manually type in the email addresses
51 votes -
Downloadable Open Maintenance requests for Creditors
Currently there is no way of downloading a PD file/ list with open maintenance requests by creditor. At the moment you can only copy/paste into your own word file or "print screen". Would be fantastic to have this option- would make it easier with open jobs to follow up on.
9 votes
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