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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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103 results found

  1. On the dashboard have an inspection summary.

    Show stats like:
    Inspections Overdue (Confirmed and passed their inspection date)
    Inspections incomplete (Tentative and passed tentative date)
    Inspections confirmed for the next 30, 60 & 90 days;
    Inspections cancelled per month
    Properties with no inspections
    Number of days since last inspection closed

    16 votes

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  2. When issuing a work order for a tradesperson, we should be able to select a due date that they need to have this completed by. If they don't complete it by this due date, we can then filter through overdue work orders and follow up from there.

    28 votes

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  3. Sometimes we put maintenance in for a reminder to ourselves that the owners direct tradie or the builders have to attend to under warranty. We don't get their information and/or they are not a creditor that we pay and we don't send them through the system, having a way to close the job as completed by external party would be good rather than just cancelling the jobs.

    5 votes

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  4. In order to create an ingoing inspection for a new tenant in PropertyTree, the tenant has to be first converted. To convert a tenant, information from a signed lease needs to be entered. In NSW, it is a legal requirement for an ingoing inspection to be completed and given to the tenant BEFORE a lease is signed.

    There should be an option to create an ingoing inspection on a prospect, and enter the information to appear on the ingoing there, rather than having to convert the prospect and therefore charge the owner a letting fee, before a lease has been…

    5 votes

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  5. Can we reopen/edit cancelled inspections as to re-use instead of creating a new entry?

    3 votes

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  6. Set up a recurring maintenance order. For example Annual Pest Control.

    9 votes

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  7. When creating a new Inspection for a tenant it would be great to be able to have Tenant Assisted Inspection as an option - currently it is only Routine, Ingoing and Outgoing. When looking at a tenant profile and an inspection is in the confirmed stage we can not tell if it is a Tenant Assisted Routine or an Agent Routine which is booked.

    7 votes

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  8. It would be great to have another inspection type 'follow-up inspection' we can use for return inspections. The reason being, it would then be able to be scheduled without taking the next scheduled routine out of the system which unfortunately can result in an error putting it back in after the follow-up is complete. The follow up should be it's own separate type and schedule. That way it can be scheduled after a routine without affecting the next routine.

    32 votes

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  9. When selecting a creditor on a work order, the faint blue is so hard to see - i click on and off it a few times to make sure i have a creditor attached.
    Thanks for listening

    2 votes

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    1. I found it's hard to maintain the repairs movements without option to send email/message following up with our trades.
    2. Also the photos uploader only allows photos to be uploaded one by one and no video allowed If these two features can be added, this will be very helpful.
    2 votes

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  10. In the inspections tab - when scheduling - to be able to see if the landlord is wanting to attend all inspections

    35 votes

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  11. Adding routine inspections of a particular date to the map journey planner in property tree to plan your inspections. Or be able to see all your routine inspections in a list and be able to select them and have the map journey planner check the best route to see if I would like to book those inspections for those properties.

    16 votes

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  12. When scheduling inspections into the future it would be handy to have the ability to put a note on certain dates to remind you that date should not have inspections added

    27 votes

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  13. It would be great if all users were required to enter a short cancellation reason for all cancelled inspections.

    4 votes

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  14. Would be good to have the option to edit the template email before sending the routine inspection report to the owner.

    13 votes

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  15. Information trail on who updates inspection times and reminders.
    Example - agent moves all to an incorrect date and communications go out - we have no trail on who did this - unless user voluntarily admits to action.

    15 votes

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  16. Attach Maintenance Box to Inspection Reports so it can be entered at the same time

    7 votes

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  17. Currently when a quote request is sent, the quote comes back, you attach it to the request. If it is decided not to go ahead with that quote, you press the "complete Job" button on the quote request, but it does not complete it, it cancels it and automatically sends the cancellation to the contractor. Then I get phone calls from the contractors saying they have already been to the job and quoted. Its very frustrating. We just need to be able to complete it off from the maintenance list without cancelling or emailing the contractors.

    24 votes

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  18. It's possible to bulk edit inspections for each individual status, but not for the ones that have 'No Current Inspection' set.

    Having the bulk edit also for that status, would allow better efficiency in getting the inspections up to date.

    15 votes

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  19. Creditor invoices that have been created via Maintenance Partner sometimes need to be cancelled for various reasons but cannot be cancelled within Property Tree. Some reasons why they need to be cancelled:

    • user error
    • incorrect duplicate maintenance jobs created which then have duplicate invoices
    • manually created creditor invoice and paid and now can't cancel the API created invoice
    • Creditor invoice paid outside of Property Tree
    10 votes

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