user banner to be automatically selected rather than having to select each time.
It would be great, when sending emails, that the user banner is automatically selected, and you can change to Company if you wish, rather than having to select banner each time.
Once you select a particular banner (ie, User), then each time you send or reply to an email within Property Tree, the same banner should already be selected (unless it has been changed by you). If this is not working as it should, can you please reach out to our support team. For communications such a Automated Emails, these send out of Property Tree with a selected banner in place, so if replying to an email related to an automated email (ie, arrears, or owner statement), it will have the selected banner in place based on the template used. Most Automated Emails are set to send from the point of contact or company.