Have a message on the sms mobile number
When we send an sms with reply active, it just shows up as a number, nothing about the company that sent it or that it is Reply Only. When you ring the number, it says this number is not available, call again later.............so some Tenants are saying they have tried to call me multiple times.
Need an auto message on all sms' sent out with Company Name and Text Reply only available or similar. The other outgoing SMS had DO NOT REPLY message at the front of it so it must be possible!
If people still try and call the number, have an auto message like "I'm sorry this is a text only number, you cannot leave a message"
If you advise your tenants to save the number as a contact under your company name (as this is your company dedicated number) it will then show as this when they receive or send an SMS, this also ensures that they can validate the SMS they receive, as they will know if something is sent from another number as potential spam asking for rent etc.