Maintenance & Portal
Hi,
There should be an option for maintenance to be seen or not seen by tenants and owners within the portal. Correspondences between trades shouldn't always be accessed by both tenants and owners. For instance owners may have budget constraints that trades need to be notified of but tenants do not.
The team recently opened the portal and has now realised all past correspondences with trades are available for both tenant and owner viewing with no way to turn it off or make it invisible as Melanie informed me today via support.
This should be made much clearer to agencies orlooked into developing.
Kind Regards
Maddison
Referred to our support team for further assistance. Tenants only see limited information on the portals