Agency fee part payments
Would love to see an option to prevent part payment of agency fees & instead hold funds until sufficient to pay the fee in full.
Would stop owners questioning multiple payments toward letting fees etc.
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Lauren Blair commented
The settings changed/reviewed that we don’t receive leasing fees unless paid in full. Being split payments is confusing for clients, causing queries, along with extra data entry, time consuming and double handling also. We would prefer not to receive part payments at all and to be setup like creditors in held funds until the owner has sufficient funds and then paid to us in full. Very clear for all parties.
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Jacqui Kerin commented
Annual letting fee charges (or general agency charges) to be carried over to the next month as held funds IF not enough funds in the 1st month, removing the querying from landlords of 2 different charges/amounts over a 2 month period. Its currently created a lot of work for us having to explain its one charge but its split over 2 months based on funds and its making the ledgers and searching for the fee charges difficult for us on their ledgers to search for.