Attach the invoices from creditors to tenant invoices so they receive the original
when a tenant is invoiced for water or electricity use they only receive the invoice you create - the original creditor invoice is not attached - can we have this implemented so that it automatically attached to the created invoice when sending it to the tenant
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The original invoice attachment will send to the tenancy if you have the merge field within the Tenant Invoice Template. To check this, go to Configuration > Automated Communications > Go to the Tenant Invoice one, and click edit. In here is a merge field called {Link to Creditor Invoices}. This needs to be within your template to insert the original creditor invoice to send to the tenancy.