Allocate the full new rent amount when the rent changes
When the rent changes and the tenant makes their first payment of the new rent amount, it is still allocated as the old (outdated) rent amount with any remainder allocated as held for tenancy. For example if the fortnightly rent increases from $900 to $1000, when the tenant makes their first payment of $1000 only $900 is allocated to rent as a part payment. The remaining $100 is allocated to held for tenancy funds and needs to be manually allocated to rent later. Tenants get very confused when they receive a receipt showing part payment. Property Tree should recognise the rent change and allocate according to the new amount not the old amount.
Referred to the support team for assistance with this process