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  1. Would it be possible to increase the functionality of the app by being able to access the library in the agent app?
    Understandably, this is a lot of data that needs to be processed in order to open the library up each time, perhaps if the agent only had access to their own folder in the library? Admin teams could set up the SMS template for any agent who chooses to use it.

    We would find this incredibly helpful when sending out SMSs to buyers. Currently, we are asking Agents to save particular SMS templates in their notes section on…

    2 votes

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    0 comments  ·  Agent App  ·  Admin →
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  2. The "Actual Unconditional Date" is used as a trigger for some other parts of the system, such as allowing a sold listing to appear in the Sold section of a blast email, or to send through to a media vendor integration partner.
    However it is a manual field which is often overlooked, so it would be helpful to see this information auto populated once the Portal status changes to Sold which would confirm that it is in fact Unconditional.

    2 votes

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  3. We would like the ability to capture web enquiries for listings from portals other than just REA and Domain. Especially via our own brands website by adding the Lead Capture email address as a secondary address. This would ensure all client details are captured from any source we choose, not just some, saving our agents from needing to remember to add some email enquires to the system and not others.

    2 votes

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  4. Currently there is no way to report on listings that have a contract or section 32/SOI attached.

    Request to be able to search for files attached to a listing. Or run a report to identify if listing has files attached

    Categories is any of File Attached
    Sub filter
    - file is any of Contract
    - file is any of SOI

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. As an admin user I'd like to be able to print sent emails from the contact history in Box+Dice so I can include them in the file.

    This function existed prior to the Align update.

    When you go back to the email in the contact card, you can see the date and time it was sent but not the content. When you open the email you can see the content but not the date and time it was sent.

    A print button is available when you first send the email, but once you close the modal it is never available…

    2 votes

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  6. In Active Pipe I want to be able to exclude or include contacts based on the following Box+Dice activities: Purchaser, Purchased, Vendor, VendorSold, VendorSettled

    2 votes

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  7. As an admin I'd like to be able to use a [Sale Price] merge field in the Purchaser Added auto alert. This field is available in a couple of the other Sales alerts.

    2 votes

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  8. When sending an email via a Library template, if I want to CC other contacts I can only search them by name. Whereas when sending a standard email I can also search by mobile or email address.

    Often there are several contacts with the same name which makes it very difficult to know if you are selecting the correct contact or not.

    2 votes

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  9. Major web portals (REA, Domain, View.com.au) support a listing type of 'For Sale or Lease'.
    As an agency that manages commercial property, I want to be able to enter listings into Box+Dice and select this listing type, and upload as such to those portals that support it.

    2 votes

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  10. When using the Project Module you have the ability to bulk add properties, and also bulk-list them. However, there is no option to bulk add the owner/vendor at the same time.
    Once the properties are created, you must go into each property and add the owner one at a time. This results in a lot of extra admin work for a large project.

    2 votes

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  11. Currently there are only 2 "conditions" that can be selected. Can this be expanded to include additional conditions? Property Status would be most useful, for example, we have an automation set for Authority Expiry and this is only relevant for Current properties (not sold or withdrawn).

    1 vote

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    0 comments  ·  Other Feedback  ·  Admin →
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  12. I want the ability to convert or transfer templates between Personal and Company libraries,
    so that templates created by individual users can be preserved, shared, and centrally managed without requiring manual recreation when staff leave or business requirements change.

    This would allow organisations to:

    • Transfer personal templates to Company libraries when templates need to be shared with other users.
    • Retain valuable templates when staff leave the business.
    • Reduce administrative effort and eliminate the need to manually recreate existing templates.
    • Improve template management and continuity across the organisation.
    1 vote

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  13. It would help if there was an option to select a specific user to automatically assign a task template or workflow to as part of the automations.
    Currently you can only choose the listing consultant, Advertising consultant, Activity/Trigger Consultant or My Contact Category Consultant.
    We have centralised teams that help with some of the tasks and it would be helpful to auto assign the tasks to the relevant user.

    1 vote

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  14. A recent change has removed the ability to create a Dashboard Post for Other Consultant when using the Contacts - Note Added trigger.

    Previously, this workflow allowed a dashboard post to be sent directly to the selected consultant's dashboard activity feed. The functionality has now been moved to the Notification Centre only, meaning there is no longer an option to display these updates on the dashboard.

    We would like this previous functionality to be restored. Having these updates appear on the dashboard is valuable for visibility and ensures important notes are easily seen during the day without relying solely on…

    1 vote

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  15. As a Property Manager, I want to be able to create automations for Rental Listings so that I can configure and view workflows related to rental properties in the same way Sales Listing automations are currently supported.

    Currently, the Automation Trigger Category "Listings" only contains Sales Listing triggers. Rental Listing triggers should be added to allow Property Management users to create rental-specific workflows.

    Required Rental Listing Triggers:

    Holiday Category Added
    Holiday Category Edited
    Action Date Reached
    Action Date Edited
    Availability Date Reached
    Availability Date Edited
    Rental Listing Added
    Rental Listing Withdrawn
    Rental Listing Consultant Added
    Rental Listing Consultant Edited
    Rental…

    1 vote

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    0 comments  ·  Rentals  ·  Admin →
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  16. Currently, the Edit Listing Information permission allows users to edit any listing regardless of which office it belongs to.

    Unlike many other permissions in Box+Dice, this ACL does not provide office-based permission levels such as:

    Edit only their office
    Edit their authorised office(s)

    This creates inconsistent permission behaviour and makes it difficult for agencies with multiple offices to restrict users to editing listings that belong only to the offices they are responsible for.

    It also allows users to change a listing's office, which can unintentionally enable other office-restricted actions that rely on the listing's office assignment.

    Requested Enhancement:

    Introduce office-scoped…

    1 vote

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  17. It would be extremely helpful to have the function to share all buyer leads and purchaser records across the entire office, regardless of which agent created them. This would allow agents to collaborate more effectively, match buyers with suitable properties, and provide better service to clients.

    At the same time, vendor information should remain restricted to protect client privacy and business relationships. Vendor details should only be accessible to:
    - The listing agent(s)
    - Managers & Office administrators (or users with admin permissions)

    This permission structure would enable office-wide collaboration on buyers while ensuring vendor information remains secure and confidential.

    1 vote

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  18. Hi everyone,

    I’d like to suggest a feature that could help make adding inspection times quicker and more efficient.

    Would it be possible for the inspection end time to automatically populate as 30 minutes after the “From” time is entered?

    For example, if I enter 9:00 AM as the “From” time, the “End” time would automatically populate as 9:30 AM, similar to how calendar events automatically set a default duration.

    Ideally, the end time would still remain editable, allowing us to manually adjust it when needed—for example, to 15 minutes if the inspection is only open for a shorter period,…

    1 vote

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  19. On our rental page we would like people to book in an inspection from the dates available rather than using a third party called tenant app. If we cancel the inspection then they would automatically be notified that the inspection is cancelled.

    We don’t want a third party. We just want it to work through box and dice.

    1 vote

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    0 comments  ·  Rentals  ·  Admin →
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  20. It would be great if Box + Dice could automatically update a listing's website status when the listing is marked as Settled or Cancelled.

    At the moment, our team needs to update both the listing status and website status separately, which creates an extra manual step and can sometimes result in outdated listings remaining on our website.

    Having these statuses update automatically would save time and help ensure our website always displays current listings.

    1 vote

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