Contact search by email address when CC-ing from the Library
When sending an email via a Library template, if I want to CC other contacts I can only search them by name. Whereas when sending a standard email I can also search by mobile or email address.
Often there are several contacts with the same name which makes it very difficult to know if you are selecting the correct contact or not.
2
votes
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Agent Services - Boroondara commented
Agree with this, would be great when sending an email via a library template if you could search in the cc section by mobile or email to ensure you select the correct contact.