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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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201 results found

  1. We have someone who just does property inspections for us and we want them to be able to have access to just the PROPERTY and TENANCY tabs not the OWNER tab. If these could be separated in Authority/Permissions that would be great.

    1 vote

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  2. Would be great if phone calls could be seen in the diary if called through the app and then we could add notes about the conversation.

    1 vote

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  3. Add property alarm codes to they key information, so when checking out keys it prompts you the house has an alarm & has the code there. Rather than having to go through to the property diary

    5 votes

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  4. Part payments to Suppliers - would be good to be able to make a part payment for an invoice of any rent that is sitting against the property to the supplier. and then can pay the balance at a later date.
    This can be useful when short a, ie today me $65 for just over a $1k invoice, and want to keep goodwill with your suppliers on paying the bulk without having to annoy owners for extra funds or wait another week for rent payment.

    3 votes

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  5. 4 votes

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  6. Can the headers be frozen in the dashboard search so that when you are scrolling through a list you can still see what the columns are all about?

    1 vote

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    0 comments  ·  Communications  ·  Admin →
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  7. It would be great if once a property inspection is downloaded if the photos could be easily reordered (eg drap & drop method common in many apps). - Is there a way this could be done? Apologies if already suggested

    4 votes

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  8. When creating a Property in Palace it is only giving us the option to add a property with a Unit number as the address. Some properties we rent out as ROOMS only so would be great if there was an option to enter a room number instead of unit number.

    1 vote

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    0 comments  ·  Profiles  ·  Admin →
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  9. Consider transferring records between the property's diary, owner's diary, and tenant's diary instead of deleting them if it has been done by mistakes and redoing the process.

    2 votes

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  10. When transferring the entire portfolio from the resigned property manager, please ensure that the archived properties under the resigned property manager are also transferred. This will streamline further actions for archiving the resigned property manager as a user.

    2 votes

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  11. Could be auto generated the letterhead onto the document templates.

    2 votes

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  12. Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?

    3 votes

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    Assessing  ·  0 comments  ·  Communications  ·  Admin →
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  13. Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.

    3 votes

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  14. Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    8 votes

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  15. Reminders hold important information, such as rent reviews, smoke alarm checks etc. At the moment, it can't be printed out, to mark off as we progress through each reminder, which we remove when completed. So we use Snipping Tool to copy and paste a page every time for the current month. It would be great to have a report that prints out a date range, would save a lot of time.

    1 vote

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    0 comments  ·  Compliance  ·  Admin →
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  16. It would be great if Palace would indicate the Property Address in the Subject instead of [ID: RBRE***-RBAG***] in the email of Tenant Invoice.

    Basically, a tenant sends us an inquire by Reply our email of Tenant Invoice without Bill forwarded so we have to find which property relevant according to the tenant's email address.

    It will make our work more efficient and easier if the Property Address can be indicated in the Subject in the Email of Tenant Invoice. Thanks.

    Happy New Year!

    26 votes

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    Assessing  ·  1 comment  ·  Communications  ·  Admin →
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  17. Would be great if the date was visible when selecting invoices to assign. At present, I have to open the invoice report in a separate screen to ensure I match the correct funds in to the correct invoice - thanks

    2 votes

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  18. Work orders that are still saying 'Quote Requested' or 'Work in progress', but are long processed or done through TAPI. In TAPI they are closed off, but in Palace they remain 'open' and it is cluttering up Palace. It would be great to have the option to bulk-change the statuses of these in Palace rather than having to go through each individual work order manually!

    2 votes

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  19. All the merge document fields should be in custom views for owner/property/tenant

    3 votes

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  20. When processing rent reviews in the reminders tab, it would be helpful to see their lease end/ renewal date

    4 votes

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