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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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83 results found

  1. With the new Commercial Tenancy Statement, is there any way to filter by a due date for outstanding invoices (outside of rent cycle). Currently, all invoices entered are showing under outstanding, regardless of if they are overdue. This could be an issue as some invoices are entered in well in advance.

    9 votes

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  2. On Released and Cirus8 they provide the last quarter CPI figures and calculates your tenants new rental amount. This saves the PM significant time in searching for CPI figures and performing the calculations

    19 votes

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  3. We want to create an email mailmerge for a commercial tenant to show their arrears for rent, budgeted outgoings and any other invoice. We also want to highlight the overall total of their arrears figure. However there is no template field that gives the overall arrears figure.

    6 votes

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  4. Tenant invoices should include the BPAY and DEFT reference number/tenancy ID number. I am getting complaints and requests from tenants for audit and compliance purposes and general ease of payment. Every invoice I receive has the payment details/options included on the invoice. Can you please advise if this is being looked at? Thanks

    25 votes

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  5. Provide a statement style for commercial property that display GST & rent separately as current statement is hard to read for owners and accoutants

    9 votes

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  6. It is very confusing to seeing other invoices on a new invoice. Most of the commercial tenants complaint about the messy look on the invoice as it looks like statement more than invoice. Their bookkeeper and accountant also get confused with this layout.

    Thank you very much.

    Karen

    9 votes

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  7. Ability to enter budgeted amounts in addition to recording actual amounts so a Variation Report can be created monthly. This allows the system to be functional in providing timely and correct information.

    17 votes

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  8. The Tenant bank account details in the contacts should be linked to the tenant refund (including bond refund) automatically.

    4 votes

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  9. Please have the outgoings reconciliation due date as a field for commercial tenants.

    That way I can easily track what outgoings reconciliations need to be done - like rent review dates.

    18 votes

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  10. It would be nice in automated Commercial lease renewals to differentiate between leases that are coming to the end of a lease and those with a further option within the lease. Different triggers and letters...

    20 votes

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  11. Ability to create your own customised reports using data already recorded and export the data into Excel. This is extremely helpful when providing Landlords tenancy schedules or others personalised information.

    14 votes

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  12. We have an international commercial client, who have different departments in different parts of the planet paying different elements of their monthly invoices.

    If one department eg water bill is late or questions the amount the total monthly invoice is not paid on time

    It would be helpful for us split the monthly invoice into two
    one invoice for base rent and the other for all variable out goings.

    At the moment system won`t allow us to split rent and variables out going into two invoices,. instead we must provide separate invoice for each variable out going.

    instead it would…

    3 votes

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  13. ABN spot owners and tenants be reformatted to show like this with the spaces: 11 222 333 444 so we can copy & paste direct from the ABN search website. At the moment as it's formatted 11222333444 and cuts off the last 2 numbers when copy & pasted

    8 votes

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  14. The automated invoice arrears correspondence only allows to merge fill the outstanding amount of that specific invoice. Can we please have the option to insert the total outstanding amount in these correspondences?

    5 votes

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  15. Please look at putting in the ability to create your own wording for a type of increase. We have a several tenancies which just don't quite fit into the standard "fixed, CPI, market" category.

    17 votes

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  16. It would be great if there was an option to record both the first and the last day for a commercial/retail tenant to exercise their option to renew their Lease. This would allow us to identify tenancies with upcoming option periods and enable us to proactively engage with tenants before the options lapse. I understand there currently is an a option date available under Lease, Rent &Outgoings Tab, however no one can really explain which date to enter (different answers - Lease expiry date, first date to exercise option and last date to exercise option).

    27 votes

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  17. It would be really helpful and benefit efficiency by being able to view the owner/landlord GST status on the Create Creditor Invoice screen when selecting tenancy invoice.

    4 votes

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  18. When setting up details in the Property Tab the system only has Outgoings as the other option for income and groups this altogether under Budgeted Outgoings with the Description allowing you to put in a description ie. Outgoings; Car Parking; Storage; Signage etc. From the Tenant card when the Amount for actual Budgeted Outgoings and also Car Parking (for example) are entered, the amounts are all then totalled under Outgoings Amount and displayed like this on the Owner Statement. These should NOT be grouped together as Car Parking, Signage etc are a separate income stream and not classed as Outgoings…

    5 votes

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  19. The need to create a meaningful tenancy summary that includes critical information is needed. The current summary does not include all information eg. Lease Commencement, Expiry, Term, Option details for every option, rent increases of all types, tenant name, trading name, Reported Sales, turnover thresholds, Net Rent, Outgoings total, Marketing Levy, next review date, first and last date to exercise option, the date by which a notice must be given and the like.

    8 votes

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  20. Under the property compliance tab, allow an option to create a task straight from that so you aren't in effect duplicating data by then creating a task.

    14 votes

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