delete receipt
When you enter a rent payment from a tenant and it is entered incorrectly, once we delete it through the system, the tenant should receive notification that the receipt is deleted.
2
votes
There is an option on the tenancy contact as to whether they receive tenancy receipts. If this is selected, then when the receipt is cancelled the tenant will also receive a copy of the cancellation. You can find the email template for the Tenancy Cancelled Receipt under Configuration > Automated Communications