I look up this question frequently, it has been years..... I hope that one day this issue will be addressed and implemented in the system to streamline our processes and improve efficiency. Unfortunately I don't have faith in the process.......

Hi PT, could you please review this Idea and action as soon as possible? Thank you

Hi PT, could you please review this Idea and action as soon as possible? Thank you

This function is badly needed by all agencies and continues to be ignored. Please address this issue, the voting numbers are low only because there are not as many admin staff voting compared to PM's with their issues.

Hi PT, could you please review this issue as your earliest convenience? Thanks

REST Can grab the Payee EFT reference into the ABA file, but Property Tree CAN’T, and only put the default company name as the reference. We transfer the system from Rest to PT, which aim to save the time during the daily work flow. But now, we need to manually do all the transactions in the bank directly, because the Reference Number is EXTREMELY IMPORTANT for our clients when they exchange or settle the property. Without the reference, Big solicitor firm can’t locate the fund on time, which will delay the settlement and accrue the interest penalty for our client. If we can’t do it from system, it is not the time consuming issue only, it also will be very easy to make mistake and that will be an unaffordable troubles for us. Please consider to improve this function. Thank you for your attention.

As opposed to REST, PT is not capable of mapping the text in the Description box for fund disbursed under Sales to the ABA file. It is a big handicap as in our line of business where a lot of payments are made to the Vendors solicitors, it is essential to have a unique reference for them to identify the incoming funds. It is also confusing for us as a PT user when we load up more than one payments with the same amount and that they carry the same reference. We have to revert back to manually inputting the payment entries in the banking platform in order to include the payment reference. It is a big fallback with a system
üpgrade from REST to PT.

We have received the email which is creditor chased the money, but actually we have paid, and then we found the same problem, when we paid creditor, the transaction didn't show the reference. The reference provided is to identify the money or clarify the fund, we don't have this problem when we used REST before. We hope Property Tree can improve of this to save us the extra working time.

Yes, Reference is very important for each transactions out of the trust acount. Why property tree can't grab EFT reference to the ABA file. I think it is just a mapping issue. Please help to solve it ASAP. Thanks

Agree with Lisa.
1. why is a function taken away when upgraded to property tree.
2. the external parties we engage with eg solicitors/conveyancers who receive transfer of holding deposit fr us, receive hundreds of deposits a day (think large scale settlements or large scale off the plan projects) if every deposit that comes through did not have a reference number. Tracing etc would be an administrative nightmare.

PT is meant to make peoples lives easier, not harder.
Please CHANGE.

The reference number for the transaction to the solicitor firm is extremely important otherwise they can not allocate the funds accurately.

I totally agree. When we use ABA file uploading to the bank, what we expect is it has all the information in it including reference number. If we need to manually add reference number in the bank, what is the point of using ABA file uploading. The process just double the workload and doesn't make sense.

the funds transfer to solicitor firm, can't put specify reference details,

We need a reference number for this function when we do the transfer.

We need this function as well. When we paid vendor/vendor solicitor trust account, they always need us to provide reference so that they can identify the money, otherwise they need extra time on just finding the money. We used REST before and it had this function, but when we upgraded to Property Tree, this function is gone and gives us a lot of troubles. I hope Property Tree can add this reference number into ABA file uploading to bank and show in bank, this little step can save us a lot of extra work.

There needs to be a way to be able to put reference numbers/names into ABA file bank transfers. I have done several transfers to Solicitors/ NSW Trustee etc and the money has been unable to be identified. I understand that you can do a transfer straight from the bank, if this is the solution, why use property tree at all. We strongly rely on references, including to vendors.

When we used REST, we were able to do this. Simply being able to add a reference and the information comes across from the description section into the ABA would solve a lot of problems.

Early release of sales deposits usually go to: Solicitors Trust Accounts, PEXA Property Exchange House or Real Estate Agency Trust Account. All these need Reference Numbers..... Without them your deposit gets lost and settlements are delayed. The current solution is to enter the transfer directly to the bank, making an automatic system using ABA's pointless.

Reference on ABA files..... I can't believe this is not a standard feature! When we release settlement funds to solicitors or to a settlement clearing house they need more than just the Real Estate Agency's Name. I was told I would have to do this through the bank.... which defeats the purpose of having a system that creates ABA files.