enable us to put in creditor / contractor names, not just company name, and have work requests addressed to their salutation.
add salutation for contractors and update merge fields on work requests
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Sophie Herschell
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You can add Contacts to your Creditor Profiles (the Creditor profile has the Company Name), these can be marked as contractors, or accounts contacts. The contractor contacts will be sent the maintenance communications, and the accounts contacts will be sent the statements when payments are made. On your Property Management Automated Communications, you can choose to address your maintenance communications (quotes/work orders) to the Contacts (with Title, First Name, Last Name). If you'd like assistance with any of this, please reach out to our support team.