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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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122 results found

  1. When adding a tenancy invoice for water there is only 5 sections to allow us to add individual expenses seperately. Would it be possible to add another 3 or 4 as some water bills have multiple expenses for the same type eg: water usage can take upto 6 sections, and then we need to add the supply charge. Hope this makes sense. Thank you 😊

    1 vote

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  2. Having a transaction lock option when processing Mid Month and also when processing Monthly Admin Fee charges off the Dashboard so there are no interruptions of other transactions being processed at the same time.

    23 votes

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  3. It would be great if when typing your inspection and looking back through the inspection photos you have taken if you could click on the photo and arrow through them instead of having to open each photo in a new tab to view it full size.

    15 votes

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  4. Automation Hub, Would like to be able to send communication to an owner from their property diary to notify them that the tenant is in rent/water arrears and advise them of the steps we are taking to remedy this.

    3 votes

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  5. Integrate with MYOB

    2 votes

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  6. If multiple accounts personnel are involved, is there a way to display all unprocessed charges collectively on the screen, so they can easily identify any potential duplicate entries? do not need toggle each account person.

    1 vote

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  7. Is it possible under agency view to show mobile number as well as landline

    2 votes

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  8. Would be nice to be able to export owner report to excel rather than PDF.

    2 votes

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  9. It would be great if there was an API POST request so that you could upload transactions into Palace using API. This would be especially helpful with water invoices. I have water invoices that download automatically into Sheets. And I would be able to fully automate the process were there an API Post request possible for uploading transactions. I wouldn't need to manually go through selecting Supply charge on water invoices. Hopefully you can implement this

    2 votes

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  10. It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts

    13 votes

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  11. Trademe and I believe Realestate can now display STUDIO listings. However, it appears that the feed from Palace to those sites does not. Please update the API feeds to allow properties with 0 bedrooms to show as STUDIO on those sites.

    11 votes

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  12. Work Order to Multiple Properties, for instance; Gutter cleaning and chimney cleans. One work order to a Supplier for multiple properties. This would save so much time preparing for winter.

    3 votes

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  13. When you do invoicing (Suppliers and Tenants) can an alert come up when an attachment is too large. It would save a lot of hassle to realise that the issue was being caused by a large attachment and nothing further.

    1 vote

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  14. 1 vote

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  15. It would be great if we can highlight the inspection reports to show different colours for different levels of repairs that need to be done. e.g red would be urgent work required, orange needs to be done but can be addressed later, and green would be that nothing needs to be done, or the past repairs have been actioned.

    9 votes

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  16. Would be good to be able to see notes as a rolling document and being able to scroll rather than individual items and then having to click into each one to look, this is more for SDA.

    1 vote

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  17. Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.

    2 votes

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  18. It would be great if the receipting screen showed who the PM is as some PM's charge commission and some don't.

    1 vote

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  19. Have the ability to add a hyperlink to text within the Property, Advertising text box, so when published to the likes of Trade Me, there is a clickable link within the advert.
    Eg, link to a viewing booking page or company website

    2 votes

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  20. When emailing would like an alert to advise that there is no attachment when the email says 'please see attached...'. This is particularly important for rent increase notices to tenants as on occasion an email has been sent without the required notice.

    11 votes

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    Assessing  ·  0 comments  ·  Communications  ·  Admin →
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