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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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201 results found

  1. Current RENT ARREARS shows up when it is the day the rent is due - which isn't actually arrears, as if a tenant pays that day they are paying on the day they are due. Therefore our reporting is out and can be confusing. Rent arrears should show ONE day overdue the day AFTER the rent is due - which is officially when they are in arrears (as we don't reconcile until the day after).

    This affects rent arrears reporting and also automation for one day in arrears.

    2 votes

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  2. When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.

    7 votes

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  3. would it be possible to put on the dashboard the type of tenancy (including the contract date), and when the last rent increase was put through?

    3 votes

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  4. When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)

    Can this be sorted so not shown going forward please

    3 votes

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  5. If you attempt to reverse a supplier/owner invoice - a warning pop up comes up that this transaction has already been paid.

    1 vote

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  6. Change the Autosave function to be automatically on for inspection reports - or make this an option in settings where the individual user can set a default for on or off themselves.

    9 votes

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  7. Alerts should pop up when you open the related screen, so it is an obvious alert.

    It is hard to remember to hover over the exclamation marks to the side, especially for important reminders/alerts

    12 votes

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  8. Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bottom.

    4 votes

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  9. The Report only shows 1 line (100 characters) of the Diary Entry that was entered in the Diary field, but there are 2000 available characters space to enter notes.

    1 vote

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  10. When doing a rent review through the reminders screen, it would be good to have a warning if the increase is within 12 months of the last one. You can see the last increase date on the screen but if you miss it, there is no warning. If you do an increase via the tenant screen, there is a warning. It would be good to have the warning also in the reminder screen as that method calculates the new increase date for you.

    1 vote

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  11. In the Social Module - remove the dropdown menu for the "Person Details - Interpreter's Language" so we can enter the language ourselves. For example, we have many ESOL Pacifica tenants, but the current languages listed in the dropdown don't include them. Would be nice to be able to customise.

    1 vote

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    0 comments  ·  Communications  ·  Admin →
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  12. Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.

    This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??

    12 votes

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  13. In Diary, you have given the option to raise reoccurring invoices, but you haven't given the option to choose to email the invoices or not. as some of the customers don't want to see same reoccurring invoices every week. Can email invoice to customer become an option rather than compulsory like when you raise manual one-off charge in transaction, you will have the option to decide whether to email this invoice or not.

    1 vote

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  14. Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.

    11 votes

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  15. Add an Action to be selected to Work Orders as Work Order Pending (so we can enter the details of a work order and save it, but not send it to the tradie as we haven't yet spoken with the owner).

    1 vote

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  16. Would be great that when a new tenant pays their first rent (deposit) and/or the bond for us to be notified via email. As this would save us having to check it daily. If we could set up an alert for these 2 fields would be great.

    34 votes

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  17. Could there be an extra tab added under the Inspection Template. We'd like to have a more simplified template for owners who don't want all of the features and statuses in their routine reports. Would save time instead of having to delete out of each property report, and we don't lose the current template that is also popular.

    1 vote

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  18. Add a button to send statement, when making single owner payment (LHS of Palace). We can send statements when doing bulk owner payments, but only remittance with single owner payment. Why?

    2 votes

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  19. Email Template - add a name merge when sending annual statements

    9 votes

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    Assessing  ·  1 comment  ·  Communications  ·  Admin →
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  20. It would be great if the email had a little curved arrow indicating it has been replied to in the inbox display. Rather than having to go into the owner/tenant diary to see if its had a reply.

    20 votes

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