127 results found
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Automation Hub for Inspections
When sending inspection emails through automation hub, having the PM copied in so they receive the email also
3 votes -
Task Management Automatic Entity
When starting a Workflow, please allow us to select one Entity (A specific Tenancy, Property or Owner) at the top and have the associated tasks in the workflow automatically populate the Entity box with the relevant Entity based upon the templated Entity Type.
2 votes -
Edit supplier bank account
It would be handy if you could edit the supplier bank account from the online file as part of end of month. i.e. new supplier added and to be paid but bank account number not entered so if we had the option to edit/add bank account number before processing payment file this would avoid having to pay the supplier manually or going into the supplier, making and saving the necessary changes and re-creating the online file.
2 votes -
Client Portal activation email
When we activate an owner to have access to the Client Portal, we receive an email but it currently does not have any identifying information in the email as to which owner or property it relates to.
Please have an identifier included in the email.
2 votes -
Read receipt for SMS messages
Can there be a function added to Palace for read receipts for SMS messages just like there is for emails? With the new law changes coming for how notices etc are sent, this would be another way to prove that the notice or message was served.
6 votes -
Email report
Run a report that shows all emails that have been sent and received into palace.
It would be great if we could run the report between dates (similar to the tenant movement report). Would also be ideal if emails could be searched by title? Not all emails are grouped.
I feel like this could be a great fail safe if emails were accidentally archived or allocated to the incorrect diary.5 votes -
Add more than one external file per diary entry
Would be great to be able to add more than one external file to the one diary entry.
21 votes -
Vacated tenants - end date showing at transactions
Can we please bring back the end date showing next to the tenancy when completing a "Tenancy -Invoice Details" - (currently only shows "Date Started" dates) this could help prevent potential double up/incorrect charge or help prompt calculation of correct usage for water for example if there is yet to be a current tenant.
10 votes -
leisa@elderstoongabbie.com.au
When an Entry Report or Routine Inspection is uploaded into the Property Diary, can it automatically change the Include in Portal toggle to Yes so that it will appear on the Owners Portal?
3 votes -
Transaction lock for Mid Month processing and Admin Fee processing
Having a transaction lock option when processing Mid Month and also when processing Monthly Admin Fee charges off the Dashboard so there are no interruptions of other transactions being processed at the same time.
24 votes -
invoice tenancy
When adding a tenancy invoice for water there is only 5 sections to allow us to add individual expenses seperately. Would it be possible to add another 3 or 4 as some water bills have multiple expenses for the same type eg: water usage can take upto 6 sections, and then we need to add the supply charge. Hope this makes sense. Thank you 😊
1 vote -
Arrowing through inspection photos instead of having to open each photo in a new tab
It would be great if when typing your inspection and looking back through the inspection photos you have taken if you could click on the photo and arrow through them instead of having to open each photo in a new tab to view it full size.
15 votes -
Automation Hub Communication
Automation Hub, Would like to be able to send communication to an owner from their property diary to notify them that the tenant is in rent/water arrears and advise them of the steps we are taking to remedy this.
3 votes -
Account Property Charges and Supplier Charges Dashboard
If multiple accounts personnel are involved, is there a way to display all unprocessed charges collectively on the screen, so they can easily identify any potential duplicate entries? do not need toggle each account person.
1 vote -
Agency - Contact
Is it possible under agency view to show mobile number as well as landline
2 votes -
owner reports to excel
Would be nice to be able to export owner report to excel rather than PDF.
2 votes -
API to upload transactions
It would be great if there was an API POST request so that you could upload transactions into Palace using API. This would be especially helpful with water invoices. I have water invoices that download automatically into Sheets. And I would be able to fully automate the process were there an API Post request possible for uploading transactions. I wouldn't need to manually go through selecting Supply charge on water invoices. Hopefully you can implement this
2 votes -
Tenant rent in Credit
It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts
13 votes -
joe@crockers.co.nz
Trademe and I believe Realestate can now display STUDIO listings. However, it appears that the feed from Palace to those sites does not. Please update the API feeds to allow properties with 0 bedrooms to show as STUDIO on those sites.
11 votes -
bulk property work order
Work Order to Multiple Properties, for instance; Gutter cleaning and chimney cleans. One work order to a Supplier for multiple properties. This would save so much time preparing for winter.
3 votes
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