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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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207 results found

  1. Ability to search key words in the emails "body of the text" in the diary, not have to open up each one to scroll through. Same as outlook.

    15 votes

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  2. Would love it if the pie charts showing Healthy homes Compliance were able to show for just the user as well as the entire portfolio (like the dashboard can a drop down would be awesome).

    Means the PM can see at a glance where their portfolio sits and the management can see per PM and also for the entire portfolio.

    22 votes

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  3. When processing the EOFY statement, please set it up it comes from the property manager, the same way which the owner statement are generated.

    6 votes

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  4. We have received multiple calls from owners verifying that the EOY summaries were in fact sent by us. The subject line in the email does not contain our company name and owners are suspicious given the warnings about spam and hacking.
    I inserted the Company Name in the monthly statement subject line some months ago which resolved this. The subject line on the EOY summary cannot be edited. It would be good if the Co name could pull through to the subject line or that this could be edited.

    8 votes

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  5. All the merge document fields should be in custom views for owner/property/tenant

    2 votes

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  6. Would be great if the date was visible when selecting invoices to assign. At present, I have to open the invoice report in a separate screen to ensure I match the correct funds in to the correct invoice - thanks

    1 vote

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  7. When a tenancy has been archived and you need to email the tenant, you need to copy the email address before going to the email screen as it doesn't auto fill or com up in the drop down. Be great if it still came up in the drop down

    11 votes

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    Assessing  ·  1 comment  ·  Communications  ·  Admin →
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  8. Inspection Date Report

    When we schedule inspections for the month so what we need is a report that shows the date the last inspection for that property was actually completed (i.e. the date that displays on the first page of the inspection report).

    8 votes

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  9. It would be great if there was some way to add a little All Clear icon to the properties that are under their smoke alarm service, so this shows in the inspection app. This way if there is an issue with a smoke alarm at a property we can see that it is maintained by All Clear and can notify them.

    1 vote

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  10. Is there a way that when we upload an invoice for a work order and the Bank Details of Supplier is not yet entered - Can there be a reminder or a pop up message that would appear please?

    This is always an issue for us during END OF MONTH runs and we do not experience this with other apps though like Property Tree :)

    4 votes

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  11. Would love to be able to schedule emails to go out at a specific time and date (like outlook" so if you are working non traditional hours for whatever reason, you can schedule emails to go out during business hours or even to be able to schedule emails to go out to tenants at certain intervals in advance - exit emails, welcome emails etc.

    27 votes

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  12. Work orders that are still saying 'Quote Requested' or 'Work in progress', but are long processed or done through TAPI. In TAPI they are closed off, but in Palace they remain 'open' and it is cluttering up Palace. It would be great to have the option to bulk-change the statuses of these in Palace rather than having to go through each individual work order manually!

    1 vote

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  13. Could a section with a calculator for dates be added. Would be helpful when issuing 2 strike notices, 14 day breach notices or 90 day notices.

    It would need to account for service times.

    I can see a simple add date, ie todays date, request service days as a whole number and then it calculates ie 28 days, 63 days, 90 days etc etc

    2 votes

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  14. Could use this as a great tool for monitoring and following up work orders. However, it just freezes and you can't put anything in date order etc

    1 vote

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  15. 1 vote

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  16. 1 vote

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  17. Typically, I have the folder and files open on my computer and when composing emails in Palace it would be a lot easier if I could drag an drop files from a folder to email, instead of having to upload and then find the exact file again.

    36 votes

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  18. It would be great if once a property inspection is downloaded if the photos could be easily reordered (eg drap & drop method common in many apps). - Is there a way this could be done? Apologies if already suggested

    1 vote

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  19. Currently you can do this on iPhone but not iPad. Talk to text option needed for iPad

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. There used to be Read Receipts available in Palace emails but this is no longer the case in Liquid. Given we are doing so much more online and not in person, being able to confirm a tenant has received an email, especially containing things like ingoing inspections reports etc, is pretty vital. At the moment we can show it was sent but not received, which is problematic at the Tenancy Tribunal. So, we'd like this feature put back in.

    35 votes

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    Assessing  ·  0 comments  ·  Communications  ·  Admin →
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