Palace email read receipts needed
There used to be Read Receipts available in Palace emails but this is no longer the case in Liquid. Given we are doing so much more online and not in person, being able to confirm a tenant has received an email, especially containing things like ingoing inspections reports etc, is pretty vital. At the moment we can show it was sent but not received, which is problematic at the Tenancy Tribunal. So, we'd like this feature put back in.
AdminAngela Sutton
(Admin, MRI Software)
shared this idea
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Hi All,
Just a thought on this one, would we prefer to have a read receipt toggle per email, meaning when the email is opened on the other end, you would receive an email notification.
Or, would we prefer to have a ''read'' timestamp on each sent email that displays automatically, when the email is opened and that is the default workflow.
I look forward to hearing from you all soon!