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Property Tree: Commercial

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Be able to "turn off" automatic communication (arrears) to individual commercial tenants

Be able to individually select commercial tenants who you do NOT want an AUTO COMMUNICATION - rent arrears letter to go to. Commercial tenants often have tailored payment plans, or waiting for something to trigger a full payment or "credits" that have not yet been created (examples only). It would be great if you could tick a box like we do for "Receive Invoices" or "Receive receipts" in the set up section.

Surprising how upset they get when they receive an email (auto or not)

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Vanessa Rhodes shared this idea  ·   ·  Report…  ·  Admin →
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  • Vanessa Rhodes commented  ·   ·  Report

    I did try turning off auto communications - OUTSTANDING INVOICES and create a mail merge letter to commercial tenants for Arrears but the mail merge fields do not exist. Maybe a work around is to provide these merge fields to us so we can send arrears letters to commercial tenants for outstanding invoices this way?